Kotak 811 Infinity Metal Debit Card – Unboxing & First Impressions

[avis_]

For People who want to open this 811 account in Chennai with Door Step KYC, DM will share the agent number.

 

[RohitSah]

I already have 4 months old 811 super account, can i apply for this metal dc or is it only for NTB customers?

 

[Z_S]

Ofcourse, please do. That's why I shared it in the first place after removing personal information.

Any update you have received..i have not received any update regarding the mail we has done

 

[6ix9ine]

I already have 4 months old 811 super account, can i apply for this metal dc or is it only for NTB customers?

If you are fine with paying fees then you can.

Card will not be free for you

 

[0xpratyush]

How to get the 1k and 250 voucher. Any task needs to be done ? Like any amount of transaction or something?

 

[sousnake]

How to get the 1k and 250 voucher. Any task needs to be done ? Like any amount of transaction or something?

here's what page says

Additionally, if the customer spends a minimum ₹1000 using Debit Card or UPI within first 30 days of Account opening, then the customer will be gratified with an additional ₹1000 Woohoo multi brand e-Gift Voucher which can be redeemed on any of the below brands:

Kotak811 Summer Bonanza Offer - Terms and Conditions

Kotak811 Summer Bonanza Offer

www.kotak811.com

 

[Adith]

Any update you have received..i have not received any update regarding the mail we has done

Just had like 5 calls , going back and forth. Its obvious no one bothers to read the content of the email. The branch keeps getting pulled into this. I stood my ground and said a) make it 999 for everyone irrespective of what DC one holds ( bank wont do this cause people will just cancel their accounts) or b) keep 399 fees for those that took Metal dc when offer was live.

They keep re-iterating that its only from next renewal and i kept repeating " So what? you marketted it as free, you cant change it , besides, if you were gonna charge me extra from 2nd year, why did you not market it as FYF ? " . Have 1 more call scheduled post which im escalating to PNO cause this is just wasting my time now.

 

[Adith]

Boys and gals, just got off the phone with Kotak grievance team. They have mentioned that i will keep having 399 fees even during renewal and only those who open account after October where the new changes act will have 999 fees with a metal dc. They have promised to reply to my email with this info . Once i recieve it ill share it here for everyone to use as a reference point.

 

[sousnake]

Boys and gals, just got off the phone with Kotak grievance team. They have mentioned that i will keep having 399 fees even during renewal and only those who open account after October where the new changes act will have 999 fees with a metal dc. They have promised to reply to my email with this info . Once i recieve it ill share it here for everyone to use as a reference point.

Thank you sirji 😍

 

[fradela]

Boys and gals, just got off the phone with Kotak grievance team. They have mentioned that i will keep having 399 fees even during renewal and only those who open account after October where the new changes act will have 999 fees with a metal dc. They have promised to reply to my email with this info . Once i recieve it ill share it here for everyone to use as a reference point.

Waiting for the email screenshot.

 

[Sobirvs]

Boys and gals, just got off the phone with Kotak grievance team. They have mentioned that i will keep having 399 fees even during renewal and only those who open account after October where the new changes act will have 999 fees with a metal dc. They have promised to reply to my email with this info . Once i recieve it ill share it here for everyone to use as a reference point.

nice, not just ss, I would prefer if you can forward that email to our email too.

 

[Adith]

Thank you sirji 😍

Waiting for the email screenshot.

nice, not just ss, I would prefer if you can forward that email to our email too.

Sorry everyone. Looks like i had too much trust in the banking system.

Their email response is contradictory to what was stated in the phone call. Luckily i have call recording and ive sent a reply asking for clarification.



My Reply :



I messed up the formatting while sending the email :/

 

[safetorpedo2]

90% chances they'll charge 999 itself for metal dcs, no matter when u opened ur account

Gut feeling 😔

 

[KLB@96]

can we escalate about Zero Forex issue also , they advertised as free and they are charging 🙁

 

[0xpratyush]

Can I close and reopen 811 account, my account is 8 years old but current classification is privy neon even though its a 811 account. So if anyone have similar experience kindly suggest. Kyunki currently having only one account and unable to upgrade. What can be the best solution ?

 

[Sobirvs]

even if it's 999, atleast kotak can give us an option to downgrade the debit card to normal super? if yes, that's more than enough for me tbh.

 

[badg3rbyte]

F

even if it's 999, atleast kotak can give us an option to downgrade the debit card to normal super? if yes, that's more than enough for me tbh.

For that, can't we close/block the metal card and request for plastic card in the app?

 

[Sobirvs]

F

For that, can't we close/block the metal card and request for plastic card in the app?

idk, neither have i tried.