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BOB Lite Current Account via Offline mode/through branch

Yes you are absolutely right, yesterday I was raise a complaint on grievance portal, today the branch person who open my current account, he call me and explain everything about my two Customer IDs, his behaviour is really very polite, after explain everything he tell me one thing, he tell me next time before raise a complaint I should discuss about the issue with him🙂🙂, he also comment this on my complaint and close the complaint

( Dear customer, We are really sorry for the inconvenience caused to you and would like to inform that CIF ID QAK******** belongs to you and the other CIF ID QAK******* belongs to your firm name****** As you are the proprietor, CIF ID QAK********* is linked with the mentioned Current a/c. This is for your kind information. Regards, Bank of Baroda )
@swarupgolui don't fall in these sweet words. They were polite with you because they got the pressure from leadership. I would suggest if you face any issue/confusion, just raise a complain first before starting any dialogue with them. I know these PSBs very well. Almost everytime, they used to behave with customers like a hell, treat them like a stupid.

It's fine if the customer id is different for your firm, in that case your welcome name should be different. Welcome <firm name>. They should literate you at the time of opening of the account.

I have already faced consequences where I had different cust ids for two different accounts. Hence, clubbing into one is always better but I can understand your case is different.

Lastly, one suggestion, if you think a good relationship with bank people can help you in future then I don't believe this is correct. I had bitter experience with BOB already, I had a very good relationship with branch people but they showed me the real face when situation arrived. Just a small suggestion. PSB means, raise a complain & get your service smoothly. 'Baap ka Chaap'
 
don't fall in these sweet words. They were polite with you because they got the pressure from leadership. I would suggest if you face any issue/confusion, just raise a complain first before starting any dialogue with them. I know these PSBs very well. Almost everytime, they used to behave with customers like a hell, treat them like a stupid.

It's fine if the customer id is different for your firm, in that case your welcome name should be different. Welcome <firm name>. They should literate you at the time of opening of the account.

I have already faced consequences where I had different cust ids for two different accounts. Hence, clubbing into one is always better but I can understand your case is different.

Lastly, one suggestion, if you think a good relationship with bank people can help you in future then I don't believe this is correct. I had bitter experience with BOB already, I had a very good relationship with branch people but they showed me the real face when situation arrived. Just a small suggestion. PSB means, raise a complain & get your service smoothly. 'Baap ka Chaap'
@tuhin I know that, branch person who open my current account he already try to mislead one time when i go for opening BOB Lite Current Account, he was said folio charge was also applicable on digital transaction, i was said don't worry that's ok i will pay charges:hehe::hehe:
 
2 business proofs, aadhar, pan. 2 photos, proprietor stamp.
i am not able to find list of valid business proofs on their website, can you help me know the list if they have told / provided it to you.

Also is Qr code and/or Sound box mandatory to take with this account?
 
i am not able to find list of valid business proofs on their website, can you help me know the list if they have told / provided it to you.

Also is Qr code and/or Sound box mandatory to take with this account?

Registration Certificate
Certificate/ license issued by the municipal authorities under Shop & Establishment Act,
Sales and income tax returns,
CST/ VAT/GST Certificate (Provisional/Final),
Certificate / registration document issued by Sales Tax / Service Tax / Professional Tax authorities.
IEC (Importer Exporter Code) issued to the proprietary concern by the office of DGFT or License/ certificate of practice issued in the name of proprietary concern by any professional body incorporated under statute
Complete Income Tax return (not just the acknowledgement) in the name of Sole Proprietor where the Firm's income is reflected, duly authenticated/ Acknowledged by the Income Tax Authorities.
Utility bills such as electricity, water, and landline telephone bills in the name of the proprietary concern. In case where the branches are satisfied that it is not possible to furnish two such documents from the above list, they would have the discretion to accept only one of those documents as activity proof. In such cases, the branches would have to undertake contact point verification, collect information to establish the existence of such firm, confirm, and satisfy itself that the business activity has been verified from the address of the proprietary concern.
 
Registration Certificate
Certificate/ license issued by the municipal authorities under Shop & Establishment Act,
Sales and income tax returns,
CST/ VAT/GST Certificate (Provisional/Final),
Certificate / registration document issued by Sales Tax / Service Tax / Professional Tax authorities.
IEC (Importer Exporter Code) issued to the proprietary concern by the office of DGFT or License/ certificate of practice issued in the name of proprietary concern by any professional body incorporated under statute
Complete Income Tax return (not just the acknowledgement) in the name of Sole Proprietor where the Firm's income is reflected, duly authenticated/ Acknowledged by the Income Tax Authorities.
Utility bills such as electricity, water, and landline telephone bills in the name of the proprietary concern. In case where the branches are satisfied that it is not possible to furnish two such documents from the above list, they would have the discretion to accept only one of those documents as activity proof. In such cases, the branches would have to undertake contact point verification, collect information to establish the existence of such firm, confirm, and satisfy itself that the business activity has been verified from the address of the proprietary concern.
Thanks a tonn brother.
 
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