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Axis Bank didn't follow their own t&c

456

TF Premier
I mailed axis pno to know that my Liberty account transactions are eligible for mab waiver or not.

And they replied - UPI Transaction are not eligible for mab waiver


Screenshot_20251012-103033_Gmail.webp

But according to Liberty account t&c UPI Transactions are eligible.

Screenshot_20251012-103206_Drive.webp
What should I do now ?
 
I think what they mean in the highlited text is that payments made on upi/net- and mobile banking r excluded and even those payments made by debit card but on excluded categories wont be counted. The pno is right then
 
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