SBI CARD PHONE NUMBER ISSUE

[ankit ojha]

Currently i am holding 4 sbi card on my name ; 3 primary and 1 add on card (here my mother is primary ) . i have been facing serious technical problems with my SBI Credit Card account after applying for this add-on card linked to my mother’s account. Since then, several linked services have stopped functioning properly.

Here’s what’s happening 👇
1️⃣ BBPS Payment Failure – Unable to fetch my credit card details using my registered mobile number and last 4 digits.
2️⃣ WhatsApp Banking Not Working – SBI Card’s WhatsApp service no longer recognises my registered number.
3️⃣ Login Issues – Can’t log in via mobile number & OTP, though username-password login still works.
4️⃣ OTP Functioning Normally – I continue to receive OTPs for transactions, which means the mobile number is still correctly linked on some level.

I have already mailed sbi nodal team , they replied “ We would like to inform you that as on date, your all three SBI cards are active for usage. It is probably due to a temporary link failure on your SBI card which could have been declined.” But nothing has been solved yet. They also asked me to write them , if my issue continues.

Did any one face this issue? Any solution?

 

[Strange]

Currently i am holding 4 sbi card on my name ; 3 primary and 1 add on card (here my mother is primary ) . i have been facing serious technical problems with my SBI Credit Card account after applying for this add-on card linked to my mother’s account. Since then, several linked services have stopped functioning properly.

Here’s what’s happening 👇
1️⃣ BBPS Payment Failure – Unable to fetch my credit card details using my registered mobile number and last 4 digits.
2️⃣ WhatsApp Banking Not Working – SBI Card’s WhatsApp service no longer recognises my registered number.
3️⃣ Login Issues – Can’t log in via mobile number & OTP, though username-password login still works.
4️⃣ OTP Functioning Normally – I continue to receive OTPs for transactions, which means the mobile number is still correctly linked on some level.

I have already mailed sbi nodal team , they replied “ We would like to inform you that as on date, your all three SBI cards are active for usage. It is probably due to a temporary link failure on your SBI card which could have been declined.” But nothing has been solved yet. They also asked me to write them , if my issue continues.

Did any one face this issue? Any solution?

Facing the same issue.

 

[surojitLaha]

@Arkapal Sen .

 

[AllThatStuff]

Currently i am holding 4 sbi card on my name ; 3 primary and 1 add on card (here my mother is primary ) . i have been facing serious technical problems with my SBI Credit Card account after applying for this add-on card linked to my mother’s account. Since then, several linked services have stopped functioning properly.

Here’s what’s happening 👇
1️⃣ BBPS Payment Failure – Unable to fetch my credit card details using my registered mobile number and last 4 digits.
2️⃣ WhatsApp Banking Not Working – SBI Card’s WhatsApp service no longer recognises my registered number.
3️⃣ Login Issues – Can’t log in via mobile number & OTP, though username-password login still works.
4️⃣ OTP Functioning Normally – I continue to receive OTPs for transactions, which means the mobile number is still correctly linked on some level.

I have already mailed sbi nodal team , they replied “ We would like to inform you that as on date, your all three SBI cards are active for usage. It is probably due to a temporary link failure on your SBI card which could have been declined.” But nothing has been solved yet. They also asked me to write them , if my issue continues.

Did any one face this issue? Any solution?

I'm facing issue with BBPS since last 3 months !!

 

[xxScriptzxx]

Only solution is change number, and everything works.

You can now not use the same number again on the card

 

[Strange]

You can now not use the same number again on the card

W h y?

 

[Strange]

1 add on card

Everything was working fine until I got an add-on card using my mobile number.

 

[xxScriptzxx]

Everything was working fine until I got an add-on card using my mobile number.

I have faced it, thats how sbi works. You need to change the number and you cannot use the current number with bbps

 

[Strange]

I have faced it, thats how sbi works. You need to change the number and you cannot use the current number with bbps

What if I want to change it back to original number?

 

[xxScriptzxx]

What if I want to change it back to original number?

Tried it, wont work. 30 days cooling period post number change

 

[Strange]

Tried it, wont work. 30 days cooling period post number change

How many days are remaining for you to change the number?
Please confirm if it works.
Btw Did they report the new number in your cibil, Experian etc?

 

[xxScriptzxx]

How many days are remaining for you to change the number?
Please confirm if it works.
Btw Did they report the new number in your cibil, Experian etc?

I chnged the number, paid the bill and changed it back to original, to see if bbps works, it did not.

Now to change the number back, there is 30 days cool off, will change it permanently to the other number. I dont see any change in cibil.

 

[Krishna Kumar]

I'm facing the same issue after getting an add-on for my spouse's card. I emailed them and am waiting for a resolution.

 

[ankit ojha]

I chnged the number, paid the bill and changed it back to original, to see if bbps works, it did not.

Now to change the number back, there is 30 days cool off, will change it permanently to the other number. I dont see any change in cibil.

Do i need to change my primary card linked phone number or add on card phone number?

 

[Strange]

Do i need to change my primary card linked phone number or add on card phone number?

I think add-on card number.

 

[Krishna Kumar]

I'm facing the same issue after getting an add-on for my spouse's card. I emailed them and am waiting for a resolution.

I escalated this to PNO and I got this response:

"We wish to inform you that we are not able to take any action as the platforms mentioned in your communication are third party applications"