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IDFC First Bank Launched its Debit Card Reward System

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Did my debit card transaction last week . Didn't get reward points. It has to be firsr every transaction? Debit card 2 years old
 
Wealth Customers are getting reward points?
I have done 4 transactions post 14th July on my IDFC Wealth Debit Card:

18/Jul: SBI Card Portal CC Bill Payment (₹1350)
22/Jul: BookMyShow (₹409)
24/Jul: BookMyShow (₹397)
24/Jul: Phonepe (₹150)

None of the transaction have fetched me points!!

Any Wealth DC customer help needed !!
 
Wealth Customers are getting reward points?
I have done 4 transactions post 14th July on my IDFC Wealth Debit Card:

18/Jul: SBI Card Portal CC Bill Payment (₹1350)
22/Jul: BookMyShow (₹409)
24/Jul: BookMyShow (₹397)
24/Jul: Phonepe (₹150)

None of the transaction have fetched me points!!

Any Wealth DC customer help needed !!
Myself and my mywife both have wealth debit cards, I have got all the rewards as mentioned but my wife has not got any rewards till now, can't understand these IDFC people.
 
Shall we try registering a complaint to IDFC First Bank ?
You try at your end through ur wife's phone and I am trying here!!
Will update the same 🙂
Call IDFC Customer care and ask them to transfer your call to Firstrewards department. They have same dept for CC & DC rewards program. They'll easily understand your query. Basic customer care people don't know much about it.
 
Wealth Customers are getting reward points?
I have done 4 transactions post 14th July on my IDFC Wealth Debit Card:

18/Jul: SBI Card Portal CC Bill Payment (₹1350)
22/Jul: BookMyShow (₹409)
24/Jul: BookMyShow (₹397)
24/Jul: Phonepe (₹150)

None of the transaction have fetched me points!!

Any Wealth DC customer help needed !!
Myself and my mywife both have wealth debit cards, I have got all the rewards as mentioned but my wife has not got any rewards till now, can't understand these IDFC people
Shall we try registering a complaint to IDFC First Bank ?
You try at your end through ur wife's phone and I am trying here!!
Will update the same 🙂
I was told 7 working days when time was remaining after completion of 7working days they are saying there was a technical problem for all the transactions done on 18th July, I didn't buy this explanation and told him you could have told me about the technical problem when I called before completion of 7 days. I feel they are still not ready with their rewards system.
 
I was told 7 working days when time was remaining after completion of 7working days they are saying there was a technical problem for all the transactions done on 18th July, I didn't buy this explanation and told him you could have told me about the technical problem when I called before completion of 7 days. I feel they are still not ready with their rewards system.
True!!

Currently on call with First Rewards Team, they are saying to wait for 07 working days.
When I told them what about 18th July transaction, now she's investigating the same 😕
Don't know how they are so stupid about their own reward points.

Better to use HDFC, IndusInd & RBL instead of IDFC, when it will get sorted then we may move.
 
Wealth Customers are getting reward points?
I have done 4 transactions post 14th July on my IDFC Wealth Debit Card:

18/Jul: SBI Card Portal CC Bill Payment (₹1350)
22/Jul: BookMyShow (₹409)
24/Jul: BookMyShow (₹397)
24/Jul: Phonepe (₹150)

None of the transaction have fetched me points!!

Any Wealth DC customer help needed !!
Bookmyshow txn didn't fetched points for me also
 
True!!

Currently on call with First Rewards Team, they are saying to wait for 07 working days.
When I told them what about 18th July transaction, now she's investigating the same 😕
Don't know how they are so stupid about their own reward points.

Better to use HDFC, IndusInd & RBL instead of IDFC, when it will get sorted then we may move.
True, we don't have accounts in these other banks and don't want to open more accounts so we are sticking with them and hoping things will get better as the reward structure is very good implementation may take some more time.
 
True, we don't have accounts in these other banks and don't want to open more accounts so we are sticking with them and hoping things will get better as the reward structure is very good implementation may take some more time.
Oh yeah then no need to create headache which we are already feeling 😂

Customer Service Executive raised one complaint for RPs not credited for 18th July transaction!! @Chaitanya-a
 
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