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HDFC refusing upgrade from MoneyBack+ on Imperia+Salary account, move out or stay?

gopalkaul

TF Buzz
This is my first post, please bear with me TF folks!
I have an Imperia HDFC account(due to my dad, it's been imperia since the past 7-8 years), I was a student up until June 2023, when I started working. I got preapproved MoneyBack+ CC with conditional LTF(50k in 3 months), and I thought to take it since I had to spend 50k in that month only, and I applied for it, and took the card. Limit was 50k(no income then, only student). Got card in Feb 2023, used and made it LTF. Then, post joining job, I used the same account as my salary account.
I found out, to all new account holders, that my employer offered a Regalia Gold as LTF. I sent upgrade form via branch with salary slips, HDFC only gave LE of 1.5L and refused upgrade stating card didn't have too many spends. First of all, MoneyBack+ was such a useless card, I regret taking it, plus the limit was so low, I couldn't use it. I took an SBI BPCL Octane in Sept 2023, I got limit of 1.2 L.
I sent them mails asking them to upgrade my CC to Millenia and threatened to leave and move to Axis or ICICI(salary ~1L excl. stocks, other misc income 20k) so they are offering FYF Millenia to me. It's been 1 month of me fighting back and forth with them.
1702484011799.png I feel like the bank is not treating me right. I escalated this to PNO today, said they'd respond by 15th. Is Millenia worth the hassle, or do I move to another bank?
I don't know if it'd be better to move. I don't need flights or any fancy stuff, looking for a good card with discount on Amazon, Flipkart and daily shopping. For fuel I already have BPCL Octane.
What would the TF experts suggest? Worth moving or no?
PS- RM said no way to get card upgrade, it's only paid(not even FYF). My dad whose income is 2+LPM, he refused to give DCB, says even MoneyBack+ is paid.
My dad says HDFC is a good bank don't move out, but I would like a usable card with discounts.
Should I keep fighting, or move out?
My HDFC account will still be Imperia as it is linked to family Imperia, only my salary account will be separate.
Spends are on Amazon, Flipkart, Reliance, DMart, Apollo Medicines. Bonus if I'd get BOGO or movie offers. Lounge access doesn't matter.
ICICI and Axis both have tie-ups with my employer as well. ICICI is offering Rubyx as LTF based on my salary if I open account, but doesn't seem special. Maybe I can try Burgundy? Have 5L saved up, though I don't meet the salary criteria.
 
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HDFC seems to neglect their existing customers. I personally don't see any benefit in continuing to fight, but you can give it a try if you want. The same thing happened to me in the past, and nobody offered help, not even the Relationship Manager. All they did was try to sell me insurance or guaranteed plans.
 
This is my first post, please bear with me TF folks!
I have an Imperia HDFC account(due to my dad, it's been imperia since the past 7-8 years), I was a student up until June 2023, when I started working. I got preapproved MoneyBack+ CC with conditional LTF(50k in 3 months), and I thought to take it since I had to spend 50k in that month only, and I applied for it, and took the card. Limit was 50k(no income then, only student). Got card in Feb 2023, used and made it LTF. Then, post joining job, I used the same account as my salary account.
I found out, to all new account holders, that my employer offered a Regalia Gold as LTF. I sent upgrade form via branch with salary slips, HDFC only gave LE of 1.5L and refused upgrade stating card didn't have too many spends. First of all, MoneyBack+ was such a useless card, I regret taking it, plus the limit was so low, I couldn't use it. I took an SBI BPCL Octane in Sept 2023, I got limit of 1.2 L.
I sent them mails asking them to upgrade my CC to Millenia and threatened to leave and move to Axis or ICICI(salary ~1L excl. stocks, other misc income 20k) so they are offering FYF Millenia to me. It's been 1 month of me fighting back and forth with them.
View attachment 37425I feel like the bank is not treating me right. I escalated this to PNO today, said they'd respond by 15th. Is Millenia worth the hassle, or do I move to another bank?
I don't know if it'd be better to move. I don't need flights or any fancy stuff, looking for a good card with discount on Amazon, Flipkart and daily shopping. For fuel I already have BPCL Octane.
What would the TF experts suggest? Worth moving or no?
PS- RM said no way to get card upgrade, it's only paid(not even FYF). My dad whose income is 2+LPM, he refused to give DCB, says even MoneyBack+ is paid.
My dad says HDFC is a good bank don't move out, but I would like a usable card with discounts.
Should I keep fighting, or move out?
My HDFC account will still be Imperia as it is linked to family Imperia, only my salary account will be separate.
Spends are on Amazon, Flipkart, Reliance, DMart, Apollo Medicines. Bonus if I'd get BOGO or movie offers. Lounge access doesn't matter.
ICICI and Axis both have tie-ups with my employer as well. ICICI is offering Rubyx as LTF based on my salary if I open account, but doesn't seem special. Maybe I can try Burgundy? Have 5L saved up, though I don't meet the salary criteria.
Move out .. you will be wasting hell a lot of time with these guys fighting for the LE and Card variant...
ICICI is also another crap... only remaining is AXIS...
 
HDFC seems to neglect their existing customers. I personally don't see any benefit in continuing to fight, but you can give it a try if you want. The same thing happened to me in the past, and nobody offered help, not even the Relationship Manager. All they did was try to sell me insurance or guaranteed plans.
Did you move out then?
 
BOGO or movie offers
IDFC wealth LTF would do but IDFC Select could be or would be cause you are young and also is your cibil . 250 off on 2 ticket and wealth 500 off on 2 ticket. now keep hdfc account cause your dad isn't moving out either so salary account in some other bank. axis bank cc offering for paid card make sense if it FYF or LTF. since you didn't mentioned spend i would assume it not high or it as per need or discount offered. take axis salary account.
 
IDFC wealth LTF would do but IDFC Select could be or would be cause you are young and also is your cibil . 250 off on 2 ticket and wealth 500 off on 2 ticket. now keep hdfc account cause your dad isn't moving out either so salary account in some other bank. axis bank cc offering for paid card make sense if it FYF or LTF. since you didn't mentioned spend i would assume it not high or it as per need or discount offered. take axis salary account.
CIBIL is around 760-770, dipped recently because I kept checking HDFC for pre-approved offers, didn't know it caused enquiries.
Spends as I mentioned are mostly offline(Reliance, DMart, Metro)-around 10k a month and online(Amazon, Flipkart, Swiggy, Myntra)(rare, max 2-3 times a month for swiggy and myntra maybe 2k per 3 months, and Amazon/Flipkart occasionally), plus mobile and electricity bills.
What card of Axis is good?
I had applied for Axis MyZone around 3-4 months ago, they refused it.
 
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