Recently got two exclusive accounts upgraded to Pioneer & received normal PVC Pioneer debit card in Welcome kit for both.
Requested RM to place request for Metal Debit card; she only required OTP to place the request and same day evening second Pioneer Debit Card Visa Infinite got issued and started reflecting on the app for both the accounts.
Waiting for Metal card delivery now.
Also both the Pioneer DC (PVC + Metal) along with existing Exclusive cards active & working now 🙂