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Axis credited 2x points instead of 5x on air booking

I have recently booked air tickets on alliance air website with Axis Atlas but instead of 5x I only got 2x miles. I mailed priority support everything including invoice but they simply said it is a govt. trx so only 2x miles will be there. Any solution to get 5x miles ?
 

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Yes Traveledge is your guarantee for 10% return on Atlas.
There is no convenience fee and no price mark up if you follow the steps below --

First Delete all cookies and temp files and then open Traveledge n Mozilla Firefox safe mode or Google incognito.

Check the price for one ticket and multiple tickets on Traveledge.
usually buying one ticket at a time is cheaper.

Personally I get 24% return using Magnus burgundy on Traveledge
 
Yes Traveledge is your guarantee for 10% return on Atlas.
There is no convenience fee and no price mark up if you follow the steps below --

First Delete all cookies and temp files and then open Traveledge n Mozilla Firefox safe mode or Google incognito.

Check the price for one ticket and multiple tickets on Traveledge.
usually buying one ticket at a time is cheaper.

Personally I get 24% return using Magnus burgundy on Traveledge
Yeah but tc clearly mentions booking from airlines website will fetch 5x miles
 
Yes Traveledge is your guarantee for 10% return on Atlas.
There is no convenience fee and no price mark up if you follow the steps below --

First Delete all cookies and temp files and then open Traveledge n Mozilla Firefox safe mode or Google incognito.

Check the price for one ticket and multiple tickets on Traveledge.
usually buying one ticket at a time is cheaper.

Personally I get 24% return using Magnus burgundy on Traveledge
I have recently booked tickets on travel edge and got 2 miles instead of 5 ? Should I raise this with the customer care
 
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