Can any banking expert study these latest results of Axis bank and find out if the credit card division is making profits or losses and if so how much
-
Hey there! Welcome to TFC! View fewer ads on the website just by signing up on TF Community.
Help! Errors in Travel Edge Portal - 4549 4522
- Thread starter ashishloya
- Start date
- Replies 62
- Views 2K
I am not an expert but what we can find from the results is that :-
1) Year On Year (YoY) Axis Credit Card spends by customers increased by 50%
2) The Bank issued 1.24 million new credit cards in Q4FY24 and has been one of the highest credit card issuers in the country over last nine quarters
3) Market share is at 14% (No mention of the market share in the previous FY)
ashishloya
TF Buzz
Everyone are clueless about it. Even Axis Bank guys are just asking for "5 working days" time to get back. This 5 days thing got extended twice until now. Seriously considering now to close the card and shift all major spends to Infinia.
ashishloya
TF Buzz
Any update after escalation? I'm still stuck with this issue.
ashishloya
TF Buzz
Nope. No response post this email. Just got a call today morning from Premimum service desk mentioning this issue will be resolved before July 15th. July 15th seems to be the date when Citi Cards will be integrated with Axis.
ashishloya
TF Buzz
Received attached email confirming the same.
Attachments
How r u checking it? Edge rewards site is down since yesterday.
creditgeek25
TF Buzz
Same here. They have no idea what's going on and how to fix it . Even after Citi Bank migration is completed travel edge issue remains unresolved. I don't think they will every be able to fix it.
They have said that it will be back live from 17th July. We need to wait till tomo for it to be back live!!
And you believed?
yes better to wait till 17th than try it every hour or 2 from past 2days like others.🤣🤣🤣🤣🤣
creditgeek25
TF Buzz
How did you get this information? Did some one from CC inform you about it ?
ashishloya
TF Buzz
People are able to transfer miles from travel edge. So it doesnt look like transfer is impacted because of miles downtime. We can infer from this that issue will not be resolved even after 17th July as traveledge and downtime are not corelated to each other. Axis is such a shit show!
Attachments
creditgeek25
TF Buzz
If we consider the early communication by various channels that this should get resolved post Citi migration then indeed it has not happened, however do the migrated Citi card users are able to view their reward points on travel edge? if yes then it is certain our issue will prolong otherwise there is a slim chance that miles inconsistency for Atlas users should be fixed along with Citi users.
Similar threads
- Question
- Question
