kiwi195
TF Premier
Hi, I am currently 19 years old holding an Imperia account with HDFC (family banking). I have two add on cards from my father's credit cards, linked to my mobile number. Recently contacted my RM for a credit card (no pre approved offer currently) and she said I had two cards already. Told her they were add on and she said she would let me know if she can arrange for a card. Later on, I applied for Tata Neu plus card on the app and it showed provisionally approved post net banking verification. Four days later, the application was rejected. Upon seeking the reason from customer care, I found out the application was rejected for the reason "Mobile number or address mismatch with the floater card". I'm assuming this was because of the add-on cards linked to my account which the system might have wrongly detected as my own primary cards. What can I do about this? I'm assuming that upon submission of documents, the bank will decline my application stating internal eligibility criteria. If this is a dead end, will it also prove to be a hurdle for pre-approved offers in the same way? I fear the system might not give me an offer considering the add-on cards as primary cards. Kindly advise.