It was month end week, retail people don't know how much work bank has to do in the last week.Update, got all the points today.. so it was just a normal weekend hangout by hdfc dc team..
Hope still intact (till when, don't know)
Gut feeling is not always trustworthy 😏I made the payment on 25th Morning,26th & 27th were working days. Yesterday & today are bank Holidays. Let's await few more days but my gut feeling is I won't get.
Note: This has happened previously, and it will keep happening in the future and sad part is, I have to keep repeating it again and again. Else, people will just instantly call/email HDFC customer care and ask for their cashback where they are not even supposed to get at least according to banks TnC.