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Unable to Redeem HDFC platinum dc reward points!

Saiv

TF Premier
Hdfc not allowing me to redeem dc points, both app & net banking shows same error “Redeem not successful”. Does anyone facing the issue
 

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Last june i faced same issue and now also facing same issue . When i sent out a mail last time i got below response and it seems like some reward expiry job was running and hence couldn’t redeem but after somedays it got resolved . This time also should be the same so you would be able to redeem it in day/days.
 

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after how many days of redemption, the points are credited in savings account?

Yesterday, I redeemed 250 points out of 390 points as HDFC was giving error it has to be multiple of 250 points only.
 
after how many days of redemption, the points are credited in savings account?

Yesterday, I redeemed 250 points out of 390 points as HDFC was giving error it has to be multiple of 250 points only.
Usually it is quick, next day credit in account
 
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