Infinia HDFC Infinia Priority Pass Charged for Access in Domestic Indian Airports

[nemesis23]

don't think it's due to higher fee and all. If it's unlimited, for PP it's unlimited across the globe. But yes, they may like to restrict concurrent access with PP and card at the same time.

It might be because of pricing only. As for domestic card swipe lounge charge some 600 rupee (max amount but actually up to negotiation from bank it might be 250-600) and for PP its 1200-1600 (again upto negotiation this is the max amount).

 

[Joh]

HDFC PR team at work? They are lurking here.

HDFC INFINIA Credit Card: What you need to know about Priority Pass and lounge access in India

HDFC Bank INFINIA credit card provides high-net-worth individuals with unlimited complimentary airport lounge access in India. Additionally, cardholders can enjoy international lounge access at over 1,000 locations using Priority Pass membership.

economictimes.indiatimes.com

 

[infinia_finally]

HDFC PR team at work? They are lurking here.

HDFC INFINIA Credit Card: What you need to know about Priority Pass and lounge access in India

HDFC Bank INFINIA credit card provides high-net-worth individuals with unlimited complimentary airport lounge access in India. Additionally, cardholders can enjoy international lounge access at over 1,000 locations using Priority Pass membership.

economictimes.indiatimes.com

You beat me to posting it. But useless copy paste information in the article. I have emailed escalation.cc
Will post their response once I get it

 

[Lobogris]

HDFC PR team at work? They are lurking here.

HDFC INFINIA Credit Card: What you need to know about Priority Pass and lounge access in India

HDFC Bank INFINIA credit card provides high-net-worth individuals with unlimited complimentary airport lounge access in India. Additionally, cardholders can enjoy international lounge access at over 1,000 locations using Priority Pass membership.

economictimes.indiatimes.com

Still didn’t specify if PP will be charged in India.

 

[kumarvishwas]

HDFC Grievance confirming charges using Priority Pass on domestic lounges, have responded them back asking why Infinia Metal benefit page still showing up wrong information and from when this change is applicable and why users are not being notified regarding the change in lounge access if there have been any changes recently.

Lets see what they reply back.

 

[drsel]

HDFC Grievance confirming charges using Priority Pass on domestic lounges, have responded them back asking why Infinia Metal benefit page still showing up wrong information and from when this change is applicable and why users are not being notified regarding the change in lounge access if there have been any changes recently.

Lets see what they reply back.
View attachment 86392

This email nailed it!
If you dare to use your Priority pass in India, you will definitely get charged almost 2800

 

[Paradjanov]

This email nailed it!
If you dare to use your Priority pass in India, you will definitely get charged almost 2800

I have used my PP [self + 2 add-ons] for three persons [in total] at a lounge at CCU Airport an hour back. Let’s see if I get charged.

My argument is, am I supposed to [or expected to] follow TechnoFino or Twitter to know about any changes in T&C? Why shouldn’t it be up to the bank to apprise me of a change in T&Cs, if any?

 

[IKFLRT]

HDFC Grievance confirming charges using Priority Pass on domestic lounges, have responded them back asking why Infinia Metal benefit page still showing up wrong information and from when this change is applicable and why users are not being notified regarding the change in lounge access if there have been any changes recently.

Lets see what they reply back.
View attachment 86392

Should've also asked why lounge coverage is so shitty compared to DCBM?

Are they trying to bridge the gap between Infinia and Regalia?

 

[saket22992]

I have used my PP [self + 2 add-ons] for three persons [in total] at a lounge at CCU Airport an hour back. Let’s see if I get charged.

My argument is, am I supposed to [or expected to] follow TechnoFino or Twitter to know about any changes in T&C? Why shouldn’t it be up to the bank to apprise me of a change in T&Cs, if any?

Can you please confirm if you had used at Irish house. I also had used them 2 days back

 

[Paradjanov]

Can you please confirm if you had used at Irish house. I also had used them 2 days back

No. This is the Lounge at CCU T2, International Departures, 1st Floor.

 

[hemank]

As Priority pass on HDFC Infinia has now recently been donwgraded where it now only allows only visits to International lounge access and Domestic lounge can still be accessed via Infina credit card.

I just want to know will a visit to Mumbai International Airport Lounge be considered as a domestic lounge visit or comes under International Visit?

 

[kumarvishwas]

As Priority pass on HDFC Infinia has now recently been donwgraded where it now only allows only visits to International lounge access and Domestic lounge can still be accessed via Infina credit card.

I just want to know will a visit to Mumbai International Airport Lounge be considered as a domestic lounge visit or comes under International Visit?

It would be considered as domestic lounge visit, any lounge in India be it after immigration should be considered as domestic only

 

[stech18]

The standard VISA/MC is not accepted in many lounges like Pune and other smaller airports. This is a big devaluation

 

[Joh]

It would be considered as domestic lounge visit, any lounge in India be it after immigration should be considered as domestic only

Best terminology will be domestic ( any lounge within India) and overseas ( obvious). That should be crystal clear.

 

[Joh]

I have used my PP [self + 2 add-ons] for three persons [in total] at a lounge at CCU Airport an hour back. Let’s see if I get charged.

My argument is, am I supposed to [or expected to] follow TechnoFino or Twitter to know about any changes in T&C? Why shouldn’t it be up to the bank to apprise me of a change in T&Cs, if any?

Write to them, there was NO prior intimation from HDFC.

 

[Joh]

Is there any PP now which is FREE for use within India?

Infinia PP was useful for my travel needs. If it is really gone( officially confirmed via website), Is there any alternates?

 

[Joh]

Just because you haven't encountered it doesn't mean it's not true. Please compare the domestic lounge access list of dcb and infinia and you will see the difference in number of lounges. Alot of cities are missing from infinia. I myself have encountered this in prayagraj and vizag airport where infinia isn't accepted but PP is.
And if PP becomes chargeable in domestic airport, infinia lounge list becomes smaller so it is a devaluation.

Edit - the following number of lounges are present on the mentioned cards.
Infinia - 39
DCB - 53
Marquee - 54
ICICI - 68

Hi,

May I ask you, if you compiled it from respective card websites? Also, which card of ICICI are you referring to?

DCB seems to a far better option for lounges within HDFC with above stats.

 

[drsel]

Hi,

May I ask you, if you compiled it from respective card websites? Also, which card of ICICI are you referring to?

DCB seems to a far better option for lounges within HDFC with above stats.

Domestic Lounge count --
HDFC Infinia - 39
HDFC Diners club black - 53
Yes Marquee - 54
ICICI Emerald private metal/Times Black - 68

 

[drsel]

Is there any PP now which is FREE for use within India?

Infinia PP was useful for my travel needs. If it is really gone( officially confirmed via website), Is there any alternates?

This was the only one.
Now no Priority pass issued by any bank in India will give free Lounge access within India

 

[IKFLRT]

Domestic Lounge count --
HDFC Infinia - 39
HDFC DCB - 53
Yes Marquee - 54
ICICI Emerald private metal - 68

+ BoB Eterna - 67

easy to get and flexible fees/wavier criteria