Had anyone unfreezed and used the account? I submitted all the documents and for biometric withdrawal which they had stated to be done by me ,I am unable to do . When I go to AEPS withdrawal shop,they are telling account not found and even they entered my correct details and i too checked and also saw the error message that my account was not found . Money got stuck there since December 2024 .when asked help from customer care,they are just repeating like robots . But when the account number entered on payment apps ,it fetches my name correctly and even credit is made . But AEPS not coming .and they are asking do aadhar withdraw