RBIO: I am on a SPREE!

[theflash]

If you have complained to RBIO, wait for closure mail/mail seeking your comments. You should be eligible for compensation under CIBIL Compensation Framework provided you submitted CIBIL report and bank details along with the complaint. If not, your complaint date may be considered as the date when all required details was submitted.

I did submit the CIBIL report multiple times with the RE in complaints, and I also added it with the RBIO complaint.

 

[finforgo]

Does anyone know what is the statement info for compensation credit for ICICI?

 

[✪ D&C Cards Connoisseur 💳]

Hello sjmajumder dada, greetings of the day. Will it be possible to please DM me your contact details? Actually RBIO niye kichu guidance newar chilo.

 

[sjmajumder]

Hello sjmajumder dada, greetings of the day. Will it be possible to please DM me your contact details? Actually RBIO niye kichu guidance newar chilo.

Hello, you can share your issue in a thread and tag me.

 

[the_collector]

Hello Everyone,
I am going to file a complaint against indusind bank as they havent resolved my query for over 6 months.

I wanted to know that in the RBI CMS portal, I have to input the bank details such as branch etc..

Now , I have been complaining via email directly to the bank and not my branch, so in this field do i still enter my branch details or is there a head branch that deals with these complaints that I have to input?

 

[s1t2y3a3m6]

do i still enter my branch details

Yes, you have to submit all mandatory details

or is there a head branch that deals with these complaints that I have to input?

Bank will decide

 

[the_collector]

Yes, you have to submit all mandatory details

Bank will decide

Thank you 🙂

Just submitted, will update this thread if its a win

 

[sjmajumder]

Thank you 🙂

Just submitted, will update this thread if its a win

All the Best!!

What is the issue?

 

[the_collector]

All the Best!!

What is the issue?

Two separate issues actually

1. There was a spend based offer on my exclusive debit card wherein id get Swiggy 6 months membership. I didn't receive this.

2. I made a few transactions in November via my debit card for which they have not credited rewards points . I raised the issue back then itself and realised that they acknowledged the email but never replied. So decided to pursue via ombudsman as indusind always takes complaints lightly so want to make sure they pay for it. ( Had a huge issue with them for delayed account opening and was compensated 5k back then via rbi ombudsman)

 

[sicko101]

I know, I have read that thread more than once. In my case also this is the 3rd complaint closed without resolution. One with ICICI, one with Axis and today with Yes Bank.

What is the next step once case is closed by RBI without resolution or unfairly?

 

[Boy 07]

Can enyone tell what is the timelines for resolution ?
I lodged a Complaint against idfc for wrong reasoning of rejection card application on-28-01-2025
after 2 days idfc asked me for some docs after that there is no response from both sides.

 

[sjmajumder]

What is the next step once case is closed by RBI without resolution or unfairly?

Consumer court ...

 

[the_collector]

Consumer court ...

We can appeal against the decision right? With the appellate? Or am I mistaken?

 

[Miss.Marple]

We can appeal against the decision right? With the appellate? Or am I mistaken?

Only if it has been closed under appealable clause, and generally all are closed under non-appealable clause. Haven't come across any complaint in this community that was closed under appealable clause. (Knowledge acquired from @sjmajumder posts). Please correct me sir if I am wrong.

 

[sjmajumder]

Only if it has been closed under appealable clause, and generally all are closed under non-appealable clause. Haven't come across any complaint in this community that was closed under appealable clause. (Knowledge acquired from @sjmajumder posts). Please correct me sir if I am wrong.

You are absolutely correct💯

 

[sjmajumder]

We can appeal against the decision right? With the appellate? Or am I mistaken?

Nope you can't. I have not seen any case closed under appealable clause yet. I am planning to complaint against an unjust closure to CPGRAMS. Let's see what happens.

 

[sjmajumder]

The HSBC complaint is closed - the card along with addon has been reinstated, no compensation.

The card was earlier appearing in CIBIL as closed. It has now been re-opened and activated. I was able to make payment with it today.

Will create a thread shortly...

 

[finforgo]

Two separate issues actually

1. There was a spend based offer on my exclusive debit card wherein id get Swiggy 6 months membership. I didn't receive this.

2. I made a few transactions in November via my debit card for which they have not credited rewards points . I raised the issue back then itself and realised that they acknowledged the email but never replied. So decided to pursue via ombudsman as indusind always takes complaints lightly so want to make sure they pay for it. ( Had a huge issue with them for delayed account opening and was compensated 5k back then via rbi ombudsman)

Same not fulfilled for me, I mailed them and in two days they sent me a code 😅

 

[finforgo]

I'm planning to raise a complaint with RBI as SBI created a new account in CIBIL for a card that was reissued, old account was closed. Any idea if this is a valid case @sjmajumder

 

[sjmajumder]

I'm planning to raise a complaint with RBI as SBI created a new account in CIBIL for a card that was reissued, old account was closed. Any idea if this is a valid case @sjmajumder

What do you mean by reissued?