'FlipkartInternetPrivate' is using a Merchant Category Code (MCC) of 5942 - Book Stores: No Cashback

[hiraktalukdar]

'FlipkartInternetPrivate' is using a Merchant Category Code (MCC) of 5942 - Book Stores. This has happened while buying a 4 Wheels Suitcase from Flipkart. SBI Cashback Credit Card is not giving any Cashback for the same.

 

[akshayhs]

This happened to me with Amazon.com as well.

 

[SSQ]

Axis bank provides cashback after escalating the issue, but SBI Card to bound to MCC.

 

[srai98]

Flipkart is trying to save on MDR by using wrong MCC Code. This is really frustating. Same happened during BBD Sale.

 

[iamabhisekagar]

I always use milennia on Flipkart just to be on the safe side

 

[friends2b11]

What MCC code do you get when using Axis Cashback Credit card (Visa) on Flipkart?​

 

[friends2b11]

I always use milennia on Flipkart just to be on the safe side

So will we get rewards points ?

 

[iamabhisekagar]

So will we get rewards points ?

No issues on milennia as of now...will update after the points of November gets credited next month

 

[John Since]

Made 36K apple watch purchase and sbi card denied cashback citing mcc code of flipkart classified as stationary

 

[iimadarsh]

Same. Escalate kiya hua hai consumer forum me.

 

[Tamraj Kilvish]

Mere sath bhi yahi hua hai bhai

 

[AllThatStuff]

Made 36K apple watch purchase and sbi card denied cashback citing mcc code of flipkart classified as stationary

You better escalate with Flipkart!!

 

[patra007]

I purchased a mobile from Flipkart sbi cashback card. Sbi denied cashback for mcc 5942. I complaint RBI against sbi card. But till now not any update.

 

[friends2b11]

What MCC code do you get when using Axis Cashback Credit card (Visa) on Flipkart?​

Answer please ?

 

[John Since]

You better escalate with Flipkart!!

Don't think they will do anything. Even for grocery purchase also same happened

 

[proletariat]

I

Made 36K apple watch purchase and sbi card denied cashback citing mcc code of flipkart classified as stationary

Is there anyway we can fight this?

 

[Akash_Aryan]

This month, it's working fine. Received cashback for same merchant name which didn't fetched cashback last month. Either of the two must have rectified the issue.

 

[RadTheCrab]

This month, it's working fine. Received cashback for same merchant name which didn't fetched cashback last month. Either of the two must have rectified the issue.

I don't think the issue is rectified. It's been going on for years now with Flipkart. You probably just got lucky this time.

 

[RadTheCrab]

Is there anyway we can fight this?

First, send an email to SBI Cards customer care asking about the missing cashback. Explain that the purchase was for an electronic item (not stationery or whatever MCC they used) and attach the invoice. The SBI Cards team will likely deny the cashback, saying the MCC used was XXXX, which falls under a category that isn't eligible for cashback.

Next, share that email communication with Flipkart by email and explain that you suffered a loss because they used an incorrect MCC. Mention that you've contacted SBI Cards for clarification and that SBI indicated the error was on Flipkart’s part. Request compensation for the lost cashback.

Depending on their response, escalate the issue. Don’t hesitate to file a complaint on the NCH portal if necessary.

I recently had a similar issue with Cleartrip. They used the Railway MCC for my bus ticket booking. I paid with an SBI Cashback card expecting 5% CB but received Rs. 0. I followed the same steps and managed to get an amount refunded to my card equivalent to the expected cashback.

 

[ccdc]

i dont understand...why ppl raise complaints with bank/rbi for wrong mcc used by merchant....