sjmajumder
TF Ace
I am on a spree...
Registered 5 complaints with RBI Ombudsman demanding compensation in each. Let's see how it goes
1. HSBC - Did not convert Amazon EMI purchase to EMI in a timely manner and sent full amount statement. After paying full amount they converted to EMI and charged interest. Also created lot of hassles in refunding credit balance after converting to EMI.
2. IndusInd - Doorstep Banking delayed cash pickup. Took 3 follow ups and one complaint to finally get the cash picked up after a five days delay.
3. Federal Bank - Issued Visa Signet when I applied for Celesta MC. Registered a complaint of mis-selling.
4. ICICI - Sapphiro Amex Addon card not working.
5. ICICI - 2 CIBIL enquiries for one Sapphiro application under alumni program.
Update:
15-May-2024: It seems the 30 days rule is there and bank can ask for it. 1 and 2 closed based on request from bank asking for more time to resolve the issue. It is mentioned that I can lodge a fresh complaint after 30 days has passed in case I don't receive a response/satisfactory resolution.
29-May-2024: Registered fresh complaint for 1 and 2 which was closed earlier.
Registered 5 complaints with RBI Ombudsman demanding compensation in each. Let's see how it goes
1. HSBC - Did not convert Amazon EMI purchase to EMI in a timely manner and sent full amount statement. After paying full amount they converted to EMI and charged interest. Also created lot of hassles in refunding credit balance after converting to EMI.
2. IndusInd - Doorstep Banking delayed cash pickup. Took 3 follow ups and one complaint to finally get the cash picked up after a five days delay.
3. Federal Bank - Issued Visa Signet when I applied for Celesta MC. Registered a complaint of mis-selling.
4. ICICI - Sapphiro Amex Addon card not working.
5. ICICI - 2 CIBIL enquiries for one Sapphiro application under alumni program.
Update:
15-May-2024: It seems the 30 days rule is there and bank can ask for it. 1 and 2 closed based on request from bank asking for more time to resolve the issue. It is mentioned that I can lodge a fresh complaint after 30 days has passed in case I don't receive a response/satisfactory resolution.
29-May-2024: Registered fresh complaint for 1 and 2 which was closed earlier.
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