I am on a SPREE!

[sjmajumder]

I am on a spree...

Registered 5 complaints with RBI Ombudsman demanding compensation in each. Let's see how it goes



1. HSBC - Did not convert Amazon EMI purchase to EMI in a timely manner and sent full amount statement. After paying full amount they converted to EMI and charged interest. Also created lot of hassles in refunding credit balance after converting to EMI.

2. IndusInd - Doorstep Banking delayed cash pickup. Took 3 follow ups and one complaint to finally get the cash picked up after a five days delay.

3. Federal Bank - Issued Visa Signet when I applied for Celesta MC. Registered a complaint of mis-selling.

4. ICICI - Sapphiro Amex Addon card not working.

5. ICICI - 2 CIBIL enquiries for one Sapphiro application under alumni program.


Update:
15-May-2024: It seems the 30 days rule is there and bank can ask for it. 1 and 2 closed based on request from bank asking for more time to resolve the issue. It is mentioned that I can lodge a fresh complaint after 30 days has passed in case I don't receive a response/satisfactory resolution.

 

[techt]

Om Buds Man Namaha

 

[pinki]

I am on a spree...

Registered 5 complaints with RBI Ombudsman demanding compensation in each. Let's see how it goes

Ab to paisa hi paisa hoga 😝

 

[newinnov]

 

[finforgo]

hehe Nice
Reasons?

 

[newinnov]

Give some details too bro, and keep this post updated! RBI ke prasad ka vitran sabme hona chahiye 😊

 

[techt]

@VISHESH_BANSAL - seems you got a new competetion

 

[sjmajumder]

hehe Nice
Reasons?

Give some details too bro, and keep this post updated! RBI ke prasad ka vitran sabme hona chahiye 😊

Updated post ...

 

[It_is_Naruto]

I am on a spree...

Registered 5 complaints with RBI Ombudsman demanding compensation in each. Let's see how it goes



1. HSBC - Did not convert Amazon EMI purchase to EMI in a timely manner and sent full amount statement. After paying full amount they converted to EMI and charged interest. Also created lot of hassles in refunding credit balance after converting to EMI.

2. IndusInd - Doorstep Banking delayed cash pickup. Took 3 follow ups and one complaint to finally get the cash picked up after a five days delay.

3. Federal Bank - Issued Visa Signet when I applied for Celesta MS. Registered a complaint of mis-selling.

4. ICICI - Sapphiro Amex Addon card not working.

5. ICICI - 2 CIBIL enquiries for one Sapphiro application under alumni program.

RBI will have to assign a RM for you only... all the best

 

[#aniket]

I am on a spree...

Registered 5 complaints with RBI Ombudsman demanding compensation in each. Let's see how it goes



1. HSBC - Did not convert Amazon EMI purchase to EMI in a timely manner and sent full amount statement. After paying full amount they converted to EMI and charged interest. Also created lot of hassles in refunding credit balance after converting to EMI.

2. IndusInd - Doorstep Banking delayed cash pickup. Took 3 follow ups and one complaint to finally get the cash picked up after a five days delay.

3. Federal Bank - Issued Visa Signet when I applied for Celesta MC. Registered a complaint of mis-selling.

4. ICICI - Sapphiro Amex Addon card not working.

5. ICICI - 2 CIBIL enquiries for one Sapphiro application under alumni program.

All the best! ☺️

 

[newinnov]

Updated post ...

Have you exhausted pno and 30 days requirement of complaint?

 

[diptarkaroy]

Have you exhausted pno and 30 days requirement of complaint?

Do they actually check that 30 days threshold?

I never filed any complaint to RBIO but I think I have to do that very soon!!!

@sjmajumder sir… if possible, you can create a detailed step by step article for RBIO complaint process
That would help a lot of persons like us!!!

Thanks

 

[shrewdoc]

I am on a spree...

Registered 5 complaints with RBI Ombudsman demanding compensation in each. Let's see how it goes



1. HSBC - Did not convert Amazon EMI purchase to EMI in a timely manner and sent full amount statement. After paying full amount they converted to EMI and charged interest. Also created lot of hassles in refunding credit balance after converting to EMI.

2. IndusInd - Doorstep Banking delayed cash pickup. Took 3 follow ups and one complaint to finally get the cash picked up after a five days delay.

3. Federal Bank - Issued Visa Signet when I applied for Celesta MC. Registered a complaint of mis-selling.

4. ICICI - Sapphiro Amex Addon card not working.

5. ICICI - 2 CIBIL enquiries for one Sapphiro application under alumni program.

You exhausted all the levels of escalation with the respective REs and still didn't receive favourable responses in all the cases?

Or maybe you just wrote an intimation to each RE once and your next step is RBI Ombudsman?

EIther way, interesting...

 

[brightknight]

I am on a spree...

Registered 5 complaints with RBI Ombudsman demanding compensation in each. Let's see how it goes



1. HSBC - Did not convert Amazon EMI purchase to EMI in a timely manner and sent full amount statement. After paying full amount they converted to EMI and charged interest. Also created lot of hassles in refunding credit balance after converting to EMI.

2. IndusInd - Doorstep Banking delayed cash pickup. Took 3 follow ups and one complaint to finally get the cash picked up after a five days delay.

3. Federal Bank - Issued Visa Signet when I applied for Celesta MC. Registered a complaint of mis-selling.

4. ICICI - Sapphiro Amex Addon card not working.

5. ICICI - 2 CIBIL enquiries for one Sapphiro application under alumni program.

has it been over a month for each issue?

 

[It_is_Naruto]

Do they actually check that 30 days threshold?

I never filed any complaint to RBIO but I think I have to do that very soon!!!

@sjmajumder sir… if possible, you can create a detailed step by step article for RBIO complaint process
That would help a lot of persons like us!!!

Thanks

here you go.. already done by @TechnoFino

How to file a complaint against a bank on the RBI banking ombudsman portal

If you want to file a complaint against any bank, follow those steps. Remember one thing, file a complaint with your bank first, then wait 30 days for resolution. If your bank doesn't solve your problem within 30 days, you can move to the RBI banking ombudsman. If you don't get any satisfactory...

www.technofino.in

 

[sjmajumder]

Have you exhausted pno and 30 days requirement of complaint?

PNO and 30 days is not a mandate. Only mandate is that you have filed a written/electronic complaint with the bank.

If you select No, you get the below screen

 

[sjmajumder]

has it been over a month for each issue?

Not required. Check this https://www.technofino.in/community/threads/i-am-on-a-spree.26449/post-638492

 

[sjmajumder]

You exhausted all the levels of escalation with the respective REs and still didn't receive favourable responses in all the cases?

Or maybe you just wrote an intimation to each RE once and your next step is RBI Ombudsman?

EIther way, interesting...

Trying all levels is a just waste of time (talking from past experience). 99% of time you will get the same or similar response from all levels. Once you have got an unfavourable reply or not got any reply for 7 days it is better to knock on RBI doors.

 

[sjmajumder]

Do they actually check that 30 days threshold?

I never filed any complaint to RBIO but I think I have to do that very soon!!!

@sjmajumder sir… if possible, you can create a detailed step by step article for RBIO complaint process
That would help a lot of persons like us!!!

Thanks

There is no such mandate for 30 days. Only mandate is you must have filed a written/electronic complaint.

@It_is_Naruto has already shared the link for guideline on how to file a complaint with RBI ombudsman. https://www.technofino.in/community/threads/i-am-on-a-spree.26449/post-638456

 

[diptarkaroy]

Trying all levels is a just waste of time (talking from past experience). 99% of time you will get the same or similar response from all levels. Once you have got an unfavourable reply or not got any reply for 7 days it is better to knock on RBI doors.

I agree 100%