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INDIE , the IndusInd's SUPER APP - for existing SB A/C holders

SSV

TF Reserve
Contributor
VIP Lounge
Guys and Gals,

Today I opened an INDIE account ... App version: 1.1.36

Background: Currently I have the following relationships with IndusInd.
1) Exclusive Bank Account
2) Legend CC
3) Pinnacle CC
4) Fixed Deposit

Process:

After giving, mobile no, OTP, PAN, Aadhar and OTP again.. the account was created instantly in a jiffy ... Extremely smooth ..
No profile detials are required, No VKYC required.. it is showing KYC status as Verified...
Funded 50K via UPI... got Megastar immediately and Virtual DC generated immediately and ordered Physical Visa Signature card for free..

Observations:

1) My Indie account number is : 18 XXXXX XXXXX = my mobile number with 18 prefix. IFSC Code : INDB0000004
2) My Exclusive bank Account no: 15 XXXXX XXXXX = my mobile number qith 15 prefix . IFSC + my local branch
3) All my existing credit cards ( Legend, Pinnacle) are shown in Indie, surprisingly, it is showing an extra Pinnacle MC World Contactless CC as another CC
4) All my Fixed Deposits are shown in Indie..
5) Showing INDIE virtual DC
6) MISSING: My Exclusive account Visa, MC and Platinum DCs are not shown in Indie yet.. Probably they slowly migrate them into Indie at a later stage...
7) A Link to open the legacy IndusInd mobile APp

With this, my suspicion is turning into reality...

I think moving forward INDIE will be the face of IndusInd's technology..
the current IndusInd mobile will be slowly phased out ...

More importantly, the current Select, Exclusive account holders.. no need to worry about your accounts...
They will be kept as it is.. They wont be replaced with INDIE account.. They will be there...


The objective:
So , in effect I will have the following, in an ideal case scenario:

1) 0 AMB Exclusive Account
2) 0 AMB Indie Megastar Account
3) 2L Indie FD
4) Legend CC LTF
5) Pinnacle CC LTF
6) 3 Exclusive DCs - Visa, Master and Platinum - LTF
7) Indie Visa Signature DC - LTF

That's the plan.. Lets see how it pans out...

FAQ - INDIE account & Tiers such as MegaStar


FAQ - INDIE Debit Card


A few screen shots...of INDIE App after account opening

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What is the difference between indie and indus exclusive? Are they two separate bank accounts? Any similar comparison to relate with any other banks (to understand)?
Indie can only be opened online, not at the branch, it is a Neobank from IndusInd, sort of like Kotak 811 is from Kotak although not exactly the same. Indie has had the benefit, so far, of reward points (gems) not being credited on time, having to fight for them, an ultra super-slow app even crappier than IndusMobile, no netbanking at all, random downtimes, and a customer care that is somehow worse than IndusInd's 🤣🤣🤣

Indie's email address also has a spam filter that treats emails sent by customers as spam and doesn't let it reach them. Indie debit card BIN also doesn't work as some places. In short, it's a half-baked product still under construction more than a year later and after making fun of other banks' "meaningless reward programs", it's already getting de-valued despite maintaining 50K in their highest tier a/c. 🤭

Oh and any FDs you make in Indie are also not counted in your IndusInd Bank TRV/NRV if you're thinking Grande/Pioneer etc. Another idiotic policy from SundasBank
 
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I am getting this error "Sorry!! Feature is currently not available for you" while registering.
Same for everyone as of now with Indie+another IndusInd account. User ID not found, Registered CIF not found and cannot register because "Sorry!! Feature is currently not available for you". Maybe they are only testing it internally for bank employees for those users
 
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Same for everyone as of now. User ID not found, Registered CIF not found and cannot register because "Sorry!! Feature is currently not available for you". Maybe they are only testing it internally still for bank employees
I think it's working for customers who have only an Indie account, but it's not working for customers who have both a regular IndusInd account and an Indie account.
@rimtesh can you confirm?
 
I think it's working for customers who have only an Indie account, but it's not working for customers who have both a regular IndusInd account and an Indie account.
@rimtesh can you confirm?
Hmm that's what I thought. For those who also have another IndusInd account, support for showing those accounts in Indie NB not ready yet I guess
 
Install the INDIE app and register, they are now shifting to a unified interface on both mobile and web (net banking is in beta stage)
In future, both IndusInd and Indie accounts will be on the new interface..

The Indie interface will be future for IndusInd..
All the existing IndusInd customers will be migrated to Indie interface ...
 
O

Oboi
Feeling bad for indusind users, no one should deserve such a shitty app
It is good that you are not part of it..
.
.

On the brighter side, it is only going to get better from the current state..as current legacy systems are even worse than Indie
 
In future, both IndusInd and Indie accounts will be on the new interface..

The Indie interface will be future for IndusInd..
All the existing IndusInd customers will be migrated to Indie interface ...
Source of this news? Or just hoping? I hope not for the app at least, the Indie app is somehow worse than Indus Mobile which was itself terrible! I haven't seen Indie netbanking yet but IndusInd netbanking at least is pretty FULL FEATURED, not dumbed down. I hope Indie doesn't omit half the things we can do in Indus netbanking. The code of the older ones may be legacy but performance is better than the Indie app as well as functionality
 
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