5% cashback not given on Flipkart axis credit card

[Rishu3007]

Subject: Incorrect Cashback Credited - Request for Resolution

Dear Community Members,

I recently purchased a mobile phone from Flipkart on **30th August**, which was supposed to offer **5% cashback** through my Axis Bank card. However, I received only **1% cashback** instead. I’ve reached out to the Axis Bank Nodal Officer, requesting them to rectify the issue and credit the correct amount.

If anyone else has faced a similar issue

Feel free to share any tips or updates.

 

[Rishu3007]

Same here tagged as Departmental store and given only 1% @Rishu3007 did you get the cashback?

no sent proof aswell response awaited from bank

 

[mailmenow]

same here they responded, mentioning technical glitch would be resolved soon

I

same here they responded, mentioning technical glitch would be resolved soon

Got my extra 4% cashback today.

 

[Sudbht]

I

Got my extra 4% cashback today.

Great. I just received email that it will be credited in November statement.

 

[Pravin1156]

I am also received mail that pending cashback amount will be posted in November month statement

 

[0xpratyush]

Do we need to report this issue or they will automatically send the 4% remaining cashback? Can anyone confirm

 

[mailmenow]

Do we need to report this issue or they will automatically send the 4% remaining cashback? Can anyone confirm

It's a common technical issue. Even though I reported it and extra 4% get credited on 21st oct itself as my bill generation date will be on 15th.

 

[aryanmahajan2506]

Should've got 5%, did you check the MCC tagged?

 

[mailmenow]

Should've got 5%, did you check the MCC tagged?

As I said most of the customer have the same issue

 

[Sudbht]

Same here tagged as Departmental store and given only 1% @Rishu3007 did you get the cashback?

I received additional cashback couple of days back.

 

[iimadarsh]

I received an email saying it will be credited in the upcoming statement. But when I checked the credit card outstanding, it was showing the remaining cashback.

 

[mailmenow]

I received an email saying it will be credited in the upcoming statement. But when I checked the credit card outstanding, it was showing the remaining cashback.

Means the extra 4% cashback already credited before the specified time??

 

[Krishna Kumar]

Means the extra 4% cashback already credited before the specified time??

Y E S

 

[mailmenow]

Y E S

Mee too also

 

[iimadarsh]

Means the extra 4% cashback already credited before the specified time??

Yes. partial/ remaining cashback

 

[Pravin1156]

Additional cashback was credited to my Flipkart axis Credit card

 

[Chhota Bheem]

PNO said cashback will be credited in next statement but I did not receive.

Raised complaint with RBI Ombudsman asking for 2k compensation, it's 120 days due from the bank side.

Actual amount they credited to my card and waiting for decision on compensation.

Update: Received compensation ₹3000 in card statement.

 

[azhaan]

Subject: Incorrect Cashback Credited - Request for Resolution

Dear Community Members,

I recently purchased a mobile phone from Flipkart on **30th August**, which was supposed to offer **5% cashback** through my Axis Bank card. However, I received only **1% cashback** instead. I’ve reached out to the Axis Bank Nodal Officer, requesting them to rectify the issue and credit the correct amount.

If anyone else has faced a similar issue

Feel free to share any tips or updates.

do they doing it purposely, cozz every second person dealt with this problem last month...!

 

[Rishu3007]

do they doing it purposely, cozz every second person dealt with this problem last month...!

After multiple followups they didn't go for the adjustment 😐😐😑 now I don't have time an energy for followup