Accor price drop

[Ksunnylove]

Hi, i booked a stay in one of ibis hotels under 25% member sale discount .. after booking within some time the price has dropped by 1000 something .. is there any way i can get the refund of difference amount ?

The booking is non cancellation

 

[Riya Sharma]

write to their email and see what they say

 

[Anupama_Jha]

Hi, i booked a stay in one of ibis hotels under 25% member sale discount .. after booking within some time the price has dropped by 1000 something .. is there any way i can get the refund of difference amount ?

The booking is non cancellation

Yeah, mail accor as well as hotel team.

I don't remember, but I recently seen a mod's on same issue.

 

[sahilgulati5]

If u have taken the Compare rate from Ibis or Best rate Plan while booking then they will refund. If not i doubt

 

[Ksunnylove]

the booking was cancelled by duty manager and he also told that points will be credited back asap however the points are not credited yet. i fear if i will get the points refund as this was non cancellabel booking

 

[Anupama_Jha]

the booking was cancelled by duty manager and he also told that points will be credited back asap however the points are not credited yet. i fear if i will get the points refund as this was non cancellabel booking

Thanks mate. You have done a "बलिदान" for us.

Do update us ASAP

More power to you

 

[Ksunnylove]

Thanks mate. You have done a "बलिदान" for us.

Do update us ASAP

More power to you

but its not my mistake the hotel staff clearly told that i will get refund ..

 

[Anupama_Jha]

but its not my mistake the hotel staff clearly told that i will get refund ..

Any proof recorded ?

 

[drsel]

the booking was cancelled by duty manager and he also told that points will be credited back asap however the points are not credited yet. i fear if i will get the points refund as this was non cancellabel booking

You should never cancel a non refundable booking. It's like throwing money in the dustbin

 

[drsel]

I am surprised how cancellation is even allowed for a non refundable booking

 

[Ksunnylove]

You should never cancel a non refundable booking. It's like throwing money in the dustbin

nothing can be done now ? have emailed all customer support.. lets see what they reply .

 

[Ksunnylove]

i sent them this email .. will it be any useful for me ?

 

[drsel]

i sent them this email .. will it be any useful for me ?

You did not ask them if you will get your money back if you cancel.
Only if you get your money back then you can think of booking again

 

[Ksunnylove]

lets see tomorrow what happens.. the duty manager was so confident wrt refund will ask him to get it resolved

 

[Dragon_slayer]

You should have asked Accor, rather than hotel.

Also, most likely Accor would have never suggested to cancel, as the booking was non refundable.

 

[sahilgulati5]

Yes never cancel non refundable booking u will never get it. If you get it consider yourself lucky.

 

[gabu]

I doubt you'll get anything.

 

[drsel]

lets see tomorrow what happens.. the duty manager was so confident wrt refund will ask him to get it resolved

Duty manager & hotel will benefit if you cancel a non refundable booking,
because they will resell your room nights to someone else and get double income

 

[drsel]

If you want to cancel a fully paid non refundable booking, never inform the hotel.

Directly request Accor to refund your points or cash, and see if it's even possible.

 

[Ksunnylove]

got my points back