Airtel-Axis credit card Bill Payment

[LJGIBBS]

I got my card on 27th Sep and paid my electricity bill on 29th. The bill is yet to be reflected in my electricity account. Called Axis Bank CC and they told me that amount has already been transferred. When I called Airtel (payments back CC), they said they dont have any information about the transaction (although the transaction shows in my app). Neither can they see it in my account nor with the help of transaction ID that I received in the message. I have mailed them too but got same response. Unlike Amazon which send an email for a processing/successful/failed transaction, Airtel send none. I also did a recharge which was successful but it shows nowhere in my transactions. I wonder if that had failed, I would have had no proof of the same.

 

[SJ13]

They are saying refund after 120 days after raising dispute. How did you get it twice within a week?

no if you got your refund then you tell them please revoke the transaction for providing temporary limit or raised the dispute
they will raised the ticket and maybe possible in current cycle or next bill cycling then revoke it

 

[SJ13]

no if you got your refund then you tell them please revoke the transaction for providing temporary limit or raised the dispute
they will raised the ticket and maybe possible in current cycle or next bill cycling then revoke it

tell them with all details when you done your transaction
when you got refund and when you got Temp limit they revoke the request

 

[jack333]

Thanks

 

[LJGIBBS]

They are saying refund after 120 days after raising dispute. How did you get it twice within a week?

Are, I think they gave me a kind of extra credit of disputed amount in 2 days (they say 10 days for extra credit). They also told me it will take 120 days to investigate. But I got the refund from the merchant itself in 5-7 days. Wait for 5-7 days, You will get refund from the merchant itself. And the extra limit which would be provided may be deducted later on by Axis

 

[jack333]

Do they always provide extra limit when we raise a dispute even if we don't want it?

 

[AnkTechno]

How to get this card. I tried asking my RM. No idea

 

[SJ13]

Do they always provide extra limit when we raise a dispute even if we don't want it?

yes

 

[SJ13]

How to get this card. I tried asking my RM. No idea

i got this card via customer care when it possible
currently maybe possible offline application on c2c basis or on Airtel App Pre-approved Offer
i think this 2 option is available

 

[SJ13]

i got this card via customer care when it possible
currently maybe possible offline application on c2c basis or on Airtel App Pre-approved Offer
i think this 2 option is available

please Ready for cashback blunder if you not use correct way

 

[PavanPavan is verified member.]

How to get this card. I tried asking my RM. No idea

If you are trying with RM try for ace which is quite ok and stable
We are not able to pay any kind of other bills in airtel app