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Amazon stops allowing combining Amazon Pay balance with any other payment method

Here in Kolkata, most of the orders used to be shipped from a nearby place called Howrah (The one where Howrah Bridge is located). But the Howrah Fulfilment Centre has been inoperational for the past one year. Hence most orders become ineligible for One-Day and Two-Day deliveries. Even the One-Day orders are dispatched from farther cities, like Lucknow, Delhi, Mumbai, Bengaluru, etc.

Also, around 8 days ago, I placed a Rush Delivery order, which was supposed to be delivered the same day. But it's been 8 days, and it has still not been shipped. None of their customer care representatives could cancel it. Not even issue the refund manually. Even their leadership team and the Executive-Customer Relations Team (ECR) couldn't help. Been contacting them every day for the past one week, yet no help has been provided.

Even in Flipkart, the cancellation process is very simple. But Amazon's cancellation process is a headache. Even when an order gets ready for packaging, they don't allow you to cancel orders. (Sometimes it happens even within 5 minutes after an order is placed.)

Really, day-by-day, my experience with Amazon has become traumatic. I have been their customer since 2013, and things started to go downhill since 2022 or so. Coincidentally, Jeff left the company same time around. And even their India MD, Amit Agarwal, moved to the US around the same time. I don't think these things can be coincidences about their service going downhill.
Okay, so that's the reason! I used to get 2 day delivery and it always came from that location. I was wondering what's wrong, why my orders are coming from Hyderabad hub which is taking 3 days roughly.
 
I had moved to FK about 3 to 4 years ago…
From 2015 to 2020 I was a heavy , heavy amzn customer… later I found that FK got really improved after Walmart takeover.. since then my major purchases are from FK…
FK had improved a lot from it’s almost fraudulent business practices in the initial stages.. they are run much better these days..
Where as AMZN crash landed from really good customer centric company to quite an ordinary company these days…
Totally agree with you. I even stopped subscribing to prime, don't even want their cheaper shopping edition. They're not showing 2 days delivery anymore, why should I subscribe? I've never faced any transit delay from Amazon transportation services until recently. Within last 6 months there have been 3 transit delays which never happened before. On the other hand Flipkart really came back stronger. The thing is we were used to better service from Amazon, when it goes downhill it's understandable. Flipkart service was hit & miss, for some it was extraordinary, for some it was not so good. So when they improved their service, we couldn't believe it's the same old Flipkart. Tears of joy 😅.
 
Totally agree with you. I even stopped subscribing to prime, don't even want their cheaper shopping edition. They're not showing 2 days delivery anymore, why should I subscribe? I've never faced any transit delay from Amazon transportation services until recently. Within last 6 months there have been 3 transit delays which never happened before. On the other hand Flipkart really came back stronger. The thing is we were used to better service from Amazon, when it goes downhill it's understandable. Flipkart service was hit & miss, for some it was extraordinary, for some it was not so good. So when they improved their service, we couldn't believe it's the same old Flipkart. Tears of joy 😅.
One thing that has remained consistent with Flipkart all these years is, their poor after-sales support and the return/replacement experience.

Moreover, even lately, I've experienced that the shipping time with even Flipkart Assured orders are generally high. Many items usually ship after 2 days. Some orders even take 3 days to ship. But, once it is shipped, they are delivered pretty much on time.

Amazon's shipping times have been always amazing (Much better than Flipkart TBH), and the orders have also usually reached to me in time in the area in Kolkata where I've been living for the past 5 years.

Ironically, the only delays I've experienced with Amazon are with Rush Delivery orders in the last 4 months. Once they miss the slot, they take at least 2-4 days to ship from the same hub from where they usually ship the Rush Delivery orders. 😂 (My only recent exception being the one placed on 13th May, which is still pending for shipment.)
 
Bhai amazon balance ko kese utilise krna hai uspe thoda prakash daliye. Ab to icici Amazon pay card paraya lagta hai.
Don't worry.. it is not a big deal...especially of you get apay balance from apay cc, their expiry is long and we can also renew the balance.
We just need to find a way to use the balance depending upon your spends
 
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Don't worry.. it is not a big deal...especially of you get apay balance from apay cc, their expiry is long and we can also renew the balance.
We just need to find a way to use the balance depending upon your spends
how to renew the amazon pay balance ?
 
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1)Just call amazon cc and ask them to renew in the last month of expiry..they will do it glad fully..

Or

2)place an order and then cancel it.. The balance will have another one year validity from that date
The 2nd option looks more good than first
 
I had moved to FK about 3 to 4 years ago…
From 2015 to 2020 I was a heavy , heavy amzn customer… later I found that FK got really improved after Walmart takeover.. since then my major purchases are from FK…
FK had improved a lot from it’s almost fraudulent business practices in the initial stages.. they are run much better these days..
Where as AMZN crash landed from really good customer centric company to quite an ordinary company these days…
I dont trust FK , customer care is impossible to reach.
Amazon never disappointed , promised delivery dates and prompt customer care.
 
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