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American Express (AmEx) Pauses All New Card Applications 🚨🚨

coolguy1

coolguy1

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Seems like AmEx wants to pause and look back into what they've been doing.
They're pausing all new applications for the time being, probably for the next few months under the reason 'strategic business transformations'.

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This does not affect current users but only the new applications.

They've been getting dragged for a decline in their quality of customer support, lack of new offers and the overall card value going down.
Do you think they will introspect all of it and come back even better and stronger?
 
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coolguy1 said:
Seems like AmEx wants to pause and look back into what they've been doing.
They're pausing all new applications for the time being, probably for the next few months under the reason 'strategic business transformations'.

View attachment 85763

This does not affect current users but only the new applications.

They've been getting dragged for a decline in their quality of customer support, lack of new offers and the overall card value going down.
Do you think they will introspect all of it and come back even better and stronger?
Click to expand...
They might look at Referral Points and Acceptance issues.
 
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coolguy1 said:
Seems like AmEx wants to pause and look back into what they've been doing.
They're pausing all new applications for the time being, probably for the next few months under the reason 'strategic business transformations'.

View attachment 85763

This does not affect current users but only the new applications.

They've been getting dragged for a decline in their quality of customer support, lack of new offers and the overall card value going down.
Do you think they will introspect all of it and come back even better and stronger?
Click to expand...
I think this is correct because a few days ago, I applied for an Amex card using a referral. Interestingly, during the application process, it showed 'No documents required.' However, later, they asked for documents and even conducted a video KYC. Despite that, my application was rejected, citing a low CIBIL score. But at that time, my CIBIL score was 768. Since when is a 768 CIBIL score considered low?

When I emailed the Nodal Officer about this, they replied that my application was rejected due to too many past inquiries. Every time, they come up with a new excuse. Now, I am finally filing a complaint with the RBI. If they didn’t want to issue the card, they could have informed me from day one instead of wasting the customer's time.
 
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Dr.Anand456 said:
I think this is correct because a few days ago, I applied for an Amex card using a referral. Interestingly, during the application process, it showed 'No documents required.' However, later, they asked for documents and even conducted a video KYC. Despite that, my application was rejected, citing a low CIBIL score. But at that time, my CIBIL score was 768. Since when is a 768 CIBIL score considered low?

When I emailed the Nodal Officer about this, they replied that my application was rejected due to too many past inquiries. Every time, they come up with a new excuse. Now, I am finally filing a complaint with the RBI. If they didn’t want to issue the card, they could have informed me from day one instead of wasting the customer's time.
Click to expand...
On the contrary, I applied for Platinum Travel card on 26th February. The application was approved on 4th March, and I received the new card today.
 
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