Amex Customer Care in Nutshell

[sonuyos]

Amex Shills : Amex is best, has best Customer Care.

Amex Customer Care :

]

 

[D₹V]

Amex Shills : Amex is best, has best Customer Care.

Amex Customer Care :

View attachment 65074]

Use 4L instead of 4lk, they might have understood it 4k only .

 

[sonuyos]

Use 4L instead of 4lk, they might have understood it 4k only .

Even then the Math's doesn't math.

 

[D₹V]

Even then the Math's doesn't math.

Try again

 

[HumorSimpson]

Summary of this thread
Amex is hell in nuts.
CC : @Batman

 

[chasni]

Even then the Math's doesn't math.

I agree. I feel Amex has started poaching people from Ax shit.

 

[HumorSimpson]

Even then the Math's doesn't math.

May be its 2% on 41 K. Then 820 makes sense.

 

[quino]

May be its 2% on 41 K. Then 820 makes sense.

true dis. who even uses lk as abbreviation for Lakh.

 

[BVCBVC is verified member.]

Amex Shills : Amex is best, has best Customer Care.

Amex Customer Care :

View attachment 65074]

Please do use 4 Lacs or 4L. They might have confused I guess.

 

[sonuyos]

Please do use 4 Lacs or 4L. They might have confused I guess.

Confused with what?

 

[HumorSimpson]

Confused with what?

With 41K ..

 

[sonuyos]

With 41K ..

A customer care that cannot differentiate between 41k and 4lk?

Especially when I mentioned "BONUS"?

41k won't give any Bonus point.

 

[BVCBVC is verified member.]

Confused with what?

41K at 2% math or 4K or what ever.

 

[BVCBVC is verified member.]

A customer care that cannot differentiate between 41k and 4lk?

Especially when I mentioned "BONUS"?

41k won't give any Bonus point.

Please don't assume everyone knows what we type and ask. They will be dealing with 100's of users all the time with different pattern.

Fo Ex. I use 4L usually, you use 4Ik, etcc

Suddenly If I see yours what should I think it as? Captal I or small l ??

 

[quino]

A customer care that cannot differentiate between 41k and 4lk?

try doing their 8hr shift and check if you won't do the same mistake.

ppl think CS job is quite easy & make fun of silly mistakes they make. try handling 5 chats at a time & see how good a job you do.

 

[HumorSimpson]

A customer care that cannot differentiate between 41k and 4lk?

Especially when I mentioned "BONUS"?

41k won't give any Bonus point.

So what's the calculation?
Ps: this is exactly why we programers prefer fonts that differentiate 0 and O, I. E., zero has a slash or a dot.

 

[sonuyos]

Please don't assume everyone knows what we type and ask. They will be dealing with 100's of users all the time with different pattern.

Fo Ex. I use 4L usually, you use 4Ik, etcc

Suddenly If I see yours what should I think it as? Captal I or small l ??

But they can read the bonus right?

Even if they assume 41k. You are still not getting any bonus points.

The clue is literally in the context.

Whether it's 1 client or 100. That's not customers problem.

The customer is paying them for their service. It's not free fund.

 

[BVCBVC is verified member.]

Imagine they are doing on Aug 15th if I am not wrong, this chat happened today.

 

[BVCBVC is verified member.]

But they can read the bonus right?

Even if they assume 41k. You are still not getting any bonus points.

The clue is literally in the context.

Whether it's 1 client or 100. That's not customers problem.

The customer is paying them for their service. It's not free fund.

Okay brother. Just chill and forgive them. It's Independence Day. If you have some doubts you can ask here and we all are to help you.

 

[sonuyos]

So what's the calculation?
Ps: this is exactly why we programers prefer fonts that differentiate 0 and O, I. E., zero has a slash or a dot.

If they assumed even 41k, the answer would be 0 bonus points because 41k does not give any bonus.