Amex Gyftr - Amazon voucher transaction on Gyftr are getting failed

[Ankitjaat34]

I'm trying to buy Amazon shopping voucher but before OTP transaction is getting failed even I have not completed 10k limit of voucher also any one else facing same issues

 

[pslashb]

Has anyone able to get this resolved? Gyftr email is giving canned responses. I tried buying Myntra voucher also and that is also failing.

 

[ashu99924]

Today, I bought 2 x 1000 amazon voucher, first time this month; since then Gyftr not allowing to purchase any further vouchers using amex gold charge cc. Any solution found for the same? or is limit to buy 2000 vouchers in a day? Please feedback.

 

[sadhunath]

Has anyone able to get this resolved? Gyftr email is giving canned responses. I tried buying Myntra voucher also and that is also failing.

Your card was used with two phone numbers. Ask gyftr to reset it.

 

[pslashb]

Your card was used with two phone numbers. Ask gyftr to reset it.

I asked them to do this and they said we have no such option ask Amex customer care to do it. Amex customer said we can’t do shit either

 

[coolguy1]

I asked them to do this and they said we have no such option ask Amex customer care to do it. Amex customer said we can’t do shit either

Yeah, this has been happening with a few friends.

And honestly, it's embarrassing.
Gyftr is spoiling the class that AmEx offers to promise, the seamlessness and quality they are supposed to offer is nowhere to be found.

Unfortunately, Gyftr is the only portal they've partnered up with and they need to resolve this asap.

 

[sadhunath]

I asked them to do this and they said we have no such option ask Amex customer care to do it. Amex customer said we can’t do shit either

Just tell them your problem of not being able to purchase vouchers, with screenshots ofcourse.

I reached out to them via chat.

 

[350modena]

Kindly let us know if anyone has managed to buy 6 x 1000 Amazon pay on Amex Gyftr

I bought 3 x 1500 around oct 4

 

[pslashb]

Yeah, this has been happening with a few friends.

And honestly, it's embarrassing.
Gyftr is spoiling the class that AmEx offers to promise, the seamlessness and quality they are supposed to offer is nowhere to be found.

Unfortunately, Gyftr is the only portal they've partnered up with and they need to resolve this asap.

I told the same to Amex support because its an official partnership they need to get this shit fixed.

Just tell them your problem of not being able to purchase vouchers, with screenshots ofcourse.

I reached out to them via chat.

I did bro they are saying it is some security thing please try again after few days. Asked them to reset they said cannot do it. So im surprised you were able to get it done.

Which chat option did you use? Did you ask them to reset the mobile number or the card? Im able to find only email as the support option.

 

[sadhunath]

Which chat option did you use? Did you ask them to reset the mobile number or the card? Im able to find only email as the support option.

Sorry, I contacted them via email. help@gyftr.com

 

[sadhunath]

I told the same to Amex support because its an official partnership they need to get this shit fixed.



I did bro they are saying it is some security thing please try again after few days. Asked them to reset they said cannot do it. So im surprised you were able to get it done.

Which chat option did you use? Did you ask them to reset the mobile number or the card? Im able to find only email as the support option.

This is their initial response upon investigating the reason for the transaction getting declined.



This is when I asked them to reset the phone number.

 

[InfamousInfamous is verified member.]

This is their initial response upon investigating the reason for the transaction getting declined.

View attachment 73042

This is when I asked them to reset the phone number.

View attachment 73041

VA se baat karni thi toh mail kyu karte Tanu ji

 

[pslashb]

This is their initial response upon investigating the reason for the transaction getting declined.

View attachment 73042

This is when I asked them to reset the phone number.

View attachment 73041

This is what I sent them:



This is what I received:



I think you got super lucky man

 

[praveensudhakaran]

Nowadays GYFTR doesn't have any Amazon vouchers.

Yesterday, I tried buying 250x6 vouchers to make 1500 INR. But didn't receive the vouchers for that as well.

 

[nrj1007]

Nowadays GYFTR doesn't have any Amazon vouchers.

Yesterday, I tried buying 250x6 vouchers to make 1500 INR. But didn't receive the vouchers for that as well.

same happened with me today. What to do next? Will they give the vouchers later or will they refund the amount?

 

[praveensudhakaran]

Possibly refund! Happened last month as well

 

[nrj1007]

Possibly refund! Happened last month as well

Will they do automatically or what's the process to get the refund?

 

[350modena]

Will they do automatically or what's the process to get the refund?

It's automatic. In 7 to 8 business days.

However you can send them an email as well to confirm the refund.

 

[malavkarkar]

Bought vouchers yesterday at 6 pm and haven't received it yet. Gyftr support told me that the order is processing, and vouchers should be delivered within 24 hours.

 

[learningrewardgame]

Bought vouchers yesterday at 6 pm and haven't received it yet. Gyftr support told me that the order is processing, and vouchers should be delivered within 24 hours.

same with me, in twitter also many people reported the same.

 

[borg]

same here, waiting for 2k voucher 8x250