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Amex Gyftr issue

I had done some txns on 23rd on amex reward multiplier for Gold card(6x1000). Till yesterday they were showing in pending, today everything is blank from morning. CC is saying merchant(amex Gyftr) hasn't claimed transaction hence isn't posted.
If merchant doesn't claim transaction(very less chance of this happening) - I got 6k AGV for free then.
 

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