Annual Fee reversed for Neu Infinity Card (Jan 2025)

[Rishabh]

Hello Guys,

FYI post, recently got charged with Annual fees (1499 + 269 GST) on my Neu Infinity Card as spends criteria was not met for auto fee waiver.
Requested customer care to close the card since I already hold Infinia & DCB; but bank offered fee reversal as one time gesture. But declined request for conversion to LTF card.

Fee got reversed after 4 days of request, waiting for GST part to be reversed now.

 

[Learner]

I read "reversed" as "revised" and thought how costly it becomes now. #Biased_eyes 😝

 

[Rishabh]

I read "reversed" as "revised" and thought how costly it becomes now. #Biased_eyes 😝

Normal in current Era of Devaluations, etc. 😛

 

[Sriim]

How much was the spends on the card in the previous year?

 

[Rishabh]

How much was the spends on the card in the previous year?

Less than 50k.

 

[drsel]

It was lifetime free for such a long time until 31st December or longer

 

[Rishabh]

It was lifetime free for such a long time until 31st December or longer

I got it issued as FYF card 2 years ago.

 

[Mr. X]

Hello Guys,

FYI post, recently got charged with Annual fees (1499 + 269 GST) on my Neu Infinity Card as spends criteria was not met for auto fee waiver.
Requested customer care to close the card since I already hold Infinia & DCB; but bank offered fee reversal as one time gesture. But declined request for conversion to LTF card.

Fee got reversed after 4 days of request, waiting for GST part to be reversed now.

Continue the card , and try next year👍😅

 

[Learner]

It was lifetime free for such a long time until 31st December or longer

I requested them to covert existing tata neu infinity to LTF as they are running campaign. Reached out to two levels but no positive outcome. At first level, they said there is no such offer and I had to share their website screenshot 😕

 

[Credit_Cards]

It was lifetime free for such a long time until 31st December or longer

can we get it now ?

 

[Credit_Cards]

Hello Guys,

FYI post, recently got charged with Annual fees (1499 + 269 GST) on my Neu Infinity Card as spends criteria was not met for auto fee waiver.
Requested customer care to close the card since I already hold Infinia & DCB; but bank offered fee reversal as one time gesture. But declined request for conversion to LTF card.

Fee got reversed after 4 days of request, waiting for GST part to be reversed now.

thats one solid CC Portfolio you own

 

[Rishabh]

I requested them to covert existing tata neu infinity to LTF as they are running campaign. Reached out to two levels but no positive outcome. At first level, they said there is no such offer and I had to share their website screenshot 😕

They are not willing to convert paid cards to LTF and I notice this restriction is there for Co-Branded cards.
I tried for both Swiggy & Tata Neu but rejected & proceeded with Swiggy card closure.

They mentioned the fees of the card is basis agreement with partner (Swiggy or Neu) at the time of issuance and cannot be changed.
There may still be exception for people who get their card converted to LTF.

 

[Rishabh]

thats one solid CC Portfolio you own

I had Swiggy as well along with this three, which I have recently got closed due to annual fees & also already managed to get LTF swiggy card for a member in family !!

 

[Learner]

They are not willing to convert paid cards to LTF and I notice this restriction is there for Co-Branded cards.
I tried for both Swiggy & Tata Neu but rejected & proceeded with Swiggy card closure.

They mentioned the fees of the card is basis agreement with partner (Swiggy or Neu) at the time of issuance and cannot be changed.
There may still be exception for people who get their card converted to LTF.

They need business, I understand that. But this does not digest well with me that they are offering as LTF to anyone new applying in that time frame but no, we don't convert to LTF for existing card holders.

 

[drsel]

thats one solid CC Portfolio you own

You haven't seen my portfolio

 

[Credit_Cards]

You haven't seen my portfolio

you are a doctor the name itself suggest you can own every possible card out there

 

[drsel]

you are a doctor the name itself suggest you can own every possible card out there

Not really, I'm not eligible for Centurion

 

[Card Maniac]

Hello Guys,

FYI post, recently got charged with Annual fees (1499 + 269 GST) on my Neu Infinity Card as spends criteria was not met for auto fee waiver.
Requested customer care to close the card since I already hold Infinia & DCB; but bank offered fee reversal as one time gesture. But declined request for conversion to LTF card.

Fee got reversed after 4 days of request, waiting for GST part to be reversed now.

Did you received the GST reversal too?

 

[Rishabh]

Did you received the GST reversal too?

Yes it got reversed & credited after 7 days of fee reversal.

 

[thiruvetti]

One year before, I ordered HDFC infinity card when they offered it to me LTF in the TataNeu app. By mistake while applying I forgot to take screenshot. Now after one year they are sending charges and asking me to prove it. I am fighting back.

Is there anyway out for me? I dont expect any huge expenses of 3L etc to make the card Free for this year. Can I do a home loan part payment for 3L ? Do banks allow CC payment towards homeloan pricinple??

Or any other suggestions, please let me know