Applied for Wealth But Got Select Instead

[jyothisthaliath]

I was using IDFC Select for past 6 months. Initial limit was only 1.2 Lacs. From the beginning I have been trying to get it upgraded to Wealth CC as I already got other CC having 5 Lacs limit. They told me to wait for 3 statements atleast and then request for upgrade.

Seeing many posts in the forum, I thought I would try my luck for Wealth CC through C2C process. I closed by Select card and confirmed the closure by email. Then next day I applied for Wealth CC by showing C2C with my ICICI Rubyx card having limit of 5 Lacs. I provided monthly income as 2 Lacs whereas in reality it is just 1.5 Lacs. After providing details, I was happy to see Wealth card with 7.5 Lacs limit showing there. I applied for same and completed the VKYC process.

But I got mail that they approved First Select card itself to me, with an improved limit of 3 Lacs. I escalated to PNO saying that I had applied for Wealth CC, then why they provided Select. They said it is Bank discretion to issue whatever card is suitable. I am not planning to activate this card, as it doesn't provide any benefit to me.

I want to know what went wrong here:
1. May be I should've given a higher fake income figure during application?
2. ICICI Rubyx was a bad choice for C2C? Other card I have is from HSBC for 4.2 Lakhs. I think less than 5 Lacs it won't count as eligible for C2C to Wealth CC?

 

[sadhunath]

Talked to a wealth team yesterday over phone at Chembur, Mumbai branch.

He said, select can be obtained for any IP between 3-5 Lakh, but for Wealth, he'll require an IP of at least 10 lakh.

😢

 

[Anindya98]

Talked to a wealth team yesterday over phone at Chembur, Mumbai branch.

He said, select can be obtained for any IP between 3-5 Lakh, but for Wealth, he'll require an IP of at least 10 lakh.

😢

Try with a non-metro branch. The Metro branch will not negotiate same thing happened to me I was holding 2 joint ACs in a Metro Branch they were not upgrading me to Select without 3L MAB. Recently a new branch opened near my house so I reached out to them got Select with 1L IF and negotiated Wealth for 3L MAB.

 

[zaid_2913]

I recently contacted customer service to inquire about charges and during the call, I casually asked about upgrading my classic card. After keeping me on hold for sometime, the representative confirmed they could process a request for a select card. When I requested an upgrade to a wealth card, he denied initially, but later request was accepted. I can now see the wealth card reflected in my app, however, the existing limit remains at only 2 lakhs. After devaluation nothing special about this card.

 

[BVCBVC is verified member.]

I recently contacted customer service to inquire about charges and during the call, I casually asked about upgrading my classic card. After keeping me on hold for sometime, the representative confirmed they could process a request for a select card. When I requested an upgrade to a wealth card, he denied initially, but later request was accepted. I can now see the wealth card reflected in my app, however, the existing limit remains at only 2 lakhs. After devaluation nothing special about this card.

Did they upgrade to wealth over call? That’s it? How long you’ve been using it?

 

[zaid_2913]

Did they upgrade to wealth over call? That’s it? How long you’ve been using it?

No, they have taken the request on call. Upgraded after 3-4 hours. Card is with me from 2 years but never used.

 

[BVCBVC is verified member.]

No, they have taken the request on call. Upgraded after 3-4 hours. Card is with me from 2 years but never used.

That's great. Did you get any service request number for the request? Do you hold any banking relationship with them??

 

[zaid_2913]

That's great. Did you get any service request number for the request? Do you hold any banking relationship with them??

Zero balance account from one year, 2 months ago converted to wealth account.

 

[BVCBVC is verified member.]

Zero balance account from one year, 2 months ago converted to wealth account.

Anyways congratulations. There are many people who was stuck with Select for long time, closed and tried for Wealth and got Select only. So let us see if this works for all.

 

[jyothisthaliath]

Happy to update here that SB account got upgraded to Wealth with 5L initial funding 🙏🏻

But it took more than one month and constant follow-up. They said they have to get approval from Regional Head for making an exemption for 5L balance instead of 10. Anyways I'm glad it is done.

If anyone in Mumbai need contact of the sales guy, DM me