I applied MRCC on 24th Nov through refferal.
it showed as partially approved after that I did VKYC and uploaded ITR acknowledgement as income proof.
after that received a mail that I need to upload a income proof. so i again uploaded the acknowledgement. On 27th i contacted amex cc for status, they asked me to upload computation of my ITR. i uploaded computation on 28th evening. today in morning received the same mail again to upload income proof. i contacted amex cc again today and told all this, he said it takes time to upload approx 24-48 hours so he asked me to wait.
in afternoon i received a call from amex. he said their is some glitch so I need to provide a address proof copy along with pan card copy physically.
an agent will come to my address to collect.
what to do now?
is this normal process?
it showed as partially approved after that I did VKYC and uploaded ITR acknowledgement as income proof.
after that received a mail that I need to upload a income proof. so i again uploaded the acknowledgement. On 27th i contacted amex cc for status, they asked me to upload computation of my ITR. i uploaded computation on 28th evening. today in morning received the same mail again to upload income proof. i contacted amex cc again today and told all this, he said it takes time to upload approx 24-48 hours so he asked me to wait.
in afternoon i received a call from amex. he said their is some glitch so I need to provide a address proof copy along with pan card copy physically.
an agent will come to my address to collect.
what to do now?
is this normal process?
