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Applying for new Credit card if closed a indusind credit card in past

What is the card...did u apply c2c using other branch?
Because my card is pinnacle and theyre saying it can only be applied online (Recent changes)

yes but not recent. you need bank person help to adjust changes in database, otherwise remind those MD mails only option and forget about IndusInd.

Note: not sure in your case but agent and bank credit card sales person are different.
 
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