Au bank credit card application status and timeline

[Raghav2006]

Hi all,
Last sunday i.e 17th of november I applied AU Lit credit card from the bank's website and it showed me 3 different card options and I opted for LIT.
The limit it was showing was 5lacs and I didn't save the lead ID.
VKYC was done without any issues and next day a person visited home for verification. The card was applied by my sister who went to her office that day and I told him this, he took a pic and told me that it was fine and left.
Now it's been several days and I haven't heard anything from bank, neither on mail nor on call or text.
I tried apply now on their website today and it says application under review.

What should I expect? How and when will they inform me, and does AU bank take a long time to process?
I got this cc exclusively for apparel shopping this weekend, and I guess I wont be able to use it now.

Is there anything I could do to help the process?
Please let me know.

Thank you

 

[Manikanta Svm]

send an email/follow up in twitter(X) mostly they are very active in this you might get response from these soon

 

[Manikanta Svm]

usually AU takes time to process new credit card applications unless you have an savings account with them

 

[Vickymaster1010]

i ahve zenith plus but i am not able to apply for ixigo any help

 

[Manikanta Svm]

as far as I know AU allows only one credit card so they won't approve second

 

[Raghav2006]

send an email/follow up in twitter(X) mostly they are very active in this you might get response from these soon

I emailed to their pno, didnt had any reference or lead ID so just told them Phone number and name and date.
Would this work or twitter would be even better?

 

[Raghav2006]

usually AU takes time to process new credit card applications unless you have an savings account with them

Yeah, my sister has no prior relations with AU, how much time can she still expect? Any idea?

I mean her indusind application 3 months ago was delivered on the 3rd of application to ghaziabad address, and during the same period axis application was delivered on the fourth day in tier 3 haryana.
Never had any income docs or physical verification and everytime she applied credit cards on sunday evenings and got them on thursday morning or friday, but in this case there's not even any kind of follow up.

 

[Raghav2006]

as far as I know AU allows only one credit card so they won't approve second

Yeah, read that too, they don't.

 

[Manikanta Svm]

I emailed to their pno, didnt had any reference or lead ID so just told them Phone number and name and date.
Would this work or twitter would be even better?

we can try X too just ask them status of application and if approved we can ask them to consider for quick processing stating that you have spends

 

[Manikanta Svm]

Yeah, my sister has no prior relations with AU, how much time can she still expect? Any idea?

I mean her indusind application 3 months ago was delivered on the 3rd of application to ghaziabad address, and during the same period axis application was delivered on the fourth day in tier 3 haryana.
Never had any income docs or physical verification and everytime she applied credit cards on sunday evenings and got them on thursday morning or friday, but in this case there's not even any kind of follow up.

for me they denied initially stating some internal reasons I escalated in X for reasons and it was due to my hybrid mode of work , then after explaining them on calls they understood and processed . It took me around 8 days to receive my card

 

[Raghav2006]

for me they denied initially stating some internal reasons I escalated in X for reasons and it was due to my hybrid mode of work , then after explaining them on calls they understood and processed . It took me around 8 days to receive my card

When did you first contact them regarding this?
Like in my case it's already been 5 days.

And on twitter what details should I share for escalation as I dont have any SR number.

 

[Raghav2006]

for me they denied initially stating some internal reasons I escalated in X for reasons and it was due to my hybrid mode of work , then after explaining them on calls they understood and processed . It took me around 8 days to receive my card

Twitter provided me application number and told its under process and takes 8-10 days.

 

[Raghav2006]

When did you first contact them regarding this?
Like in my case it's already been 5 days.

And on twitter what details should I share for escalation as I dont have any SR number.

Emailed them in pno too in the morning.
No response yet.

But I had referred the credit card from another account and just received text of Amazon pay voucher, does this mean the card must've been approved right?

Now I wish I had applied visa instead of Rupay, I have to go out of town this Sunday and will go for shopping on Monday there, if it would've been Visa, could've asked some friend to receive and add it to samsung pay or Google pay.

Any way to add rupay cards as well?

 

[Manikanta Svm]

I tried adding my Visa card with samsung wallet it didn't support

 

[Raghav2006]

I tried adding my Visa card with samsung wallet it didn't support

I am using my Axis ace and ICICI apay for quite some time on both s23 and s20 and galaxy watch 4.
Google pay axis ace is also working seemlessly on both devices.

Mind sharing what model phone and card are you using?

And do you know if AU virtual card can be accessed before delivery?
Also, I just logged into my twitter and they had sent me mssg an hour ago that card has been approved and will be shipped.

 

[Manikanta Svm]

I am using S23+

 

[Manikanta Svm]

when I tried to add AU IXIGO Visa card it was showing card not supported check with issuer

 

[Raghav2006]

I am using S23+

Mine isn't plus but they're same phone so it should work.
Got any axis or icici card?
DCs also work.

 

[Manikanta Svm]

No problem with sbi,axis and icici

 

[Raghav2006]

No problem with sbi,axis and icici

Oh, ixigo is visa mc right?