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Axis Airtel Credit Card utility bill payment issue

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Could you please confirm if the issue of utility payment failures in the Airtel Thanks app for Airtel Axis Credit Card users is still ongoing?
 
It is not working.

For few minutes It started working and I paid all the bills in those few minutes.

But the twist is My txns are counted Under the Category "Other" not Utility.

Even if Airtel fetch the Bills, Due to wrong Category , we may have to escalate for getting 10% CashBack.
Is utility bill fetch feature working for you guys.
My bills are not fetching from last 2-3 days
 
Mine electricity bill was reversed after 7 days, in between i was charged late fee from my electricity board..... I never paid electricity bill from airtel axis... Now i use tata infinity and get 5% cb.....
 
Where can we check the cashback breakup to verify if we received cashback for utility bill payment? In the statement they only share total cashback earned but no breakup
 
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