Axis Bank Auto debit didn't execute?

[Asteroid]

I have an Airtel Axis Cc and the due date was 1.4.25. I have Auto debit facility enabled and it always deducts on due date usually in the morning. But this time it didn't. I tried to pay via NetBanking in evening and it gave me a warning regarding possibility of double payment and that I should let the autodebit handle it.

Really confused, what I should do now? This is totally a fault on part of Axis Bank right? I have 12x the amount of my cc bill available in the connected savings account.

Anyone else facing this issue?

 

[Piyush Yadav]

Previously when was auto debit form? Date

 

[Asteroid]

Previously when was auto debit form? Date

I had enabled auto debit a long time back. Auto debit has executed total due settlement for atleast the last 18 months.

 

[telescope]

I have an Airtel Axis Cc and the due date was 1.4.25. I have Auto debit facility enabled and it always deducts on due date usually in the morning. But this time it didn't. I tried to pay via NetBanking in evening and it gave me a warning regarding possibility of double payment and that I should let the autodebit handle it.

Really confused, what I should do now? This is totally a fault on part of Axis Bank right? I have 12x the amount of my cc bill available in the connected savings account.

Anyone else facing this issue?

Sometimes it happen. It's normal. Most probably it'll be deducted today. You won't be penalized for this. Wait till evening after that pay manually. If double payment happens you can always take refund of excess payment.

Please click on the tick button below to mark as solution if you are happy with the solution.

 

[rams]

what I should do now?

Pay min due. You can deal anything later.

My regular FD matures 1st of each month. Until last month, I received the payment on 1st till last month. Only this month, I got it a day later. So, something may have gone wrong yesterday.

To be safe, pay minimum due.

 

[xylo101]

Apr 1 was financial year closure processing and I believe there were App/push notifications saying transactions would be delayed on Apr 1 due to it. That was most likely the reason the auto debit did not happen yesterday and should have most likely happened today