Axis Bank Burdundy Account opening

[SteelSh0t]

I visited Axis bank to open Burgundy bank account. They asked me to give initial funding of 5 lakhs which I did online through the Axis Bank website. But after that, I received an SMS from Axis few hours later that - We're unable to process your Axis Bank Burgundy Savings A/c application. Please deposit required funding amount to resume the process. T&C apply.
I called customer care and provided the Customer ID from the Instakit that I received today and the customer care rep says that they cannot find any money on my Customer ID. Can anyone recommend what should I do next?

 

[simplegarv]

you can send a mail to pno@axisbank.com

 

[SteelSh0t]

you can send a mail to pno@axisbank.com

Ok I did that but they will take 3 days to respond.

 

[simplegarv]

Ok I did that but they will take 3 days to respond.

things take time... if you're having the transaction reference number so what's the issue in waiting. As the next step if not resolved at this scale will be RBI Ombudsman which will take a hell lot of time that the Nodal Officer.

 

[raunak]

No need to do anything.
This is normal.
Your account will get opened within 2 working day if cheque is cleared

 

[SteelSh0t]

No need to do anything.
This is normal.
Your account will get opened within 2 working day if cheque is cleared

I paid the initial funding through Net banking (Razorpay gateway) and not cheque

 

[raunak]

Same thing happened with me
Cheque got cleared in the morning
And received same msg at night.
Next day account was opened and ready.

 

[varun__goel_]

Branch shared a link for initial funding or opened via vkyc route?

 

[SteelSh0t]

Branch shared a link for initial funding or opened via vkyc route?

Link was sent over email

 

[varun__goel_]

Then contact branch, they will help easily

 

[0xfallup]

ha na bhai ombudsman hi direct bhej rhe bande ko .. branch jao easy peasy

 

[varun__goel_]

RBI ombudsman nhi hogya, branch ka peon hogya, kuch bhi hua, jai rbi ombudsman🤣😛

 

[shashank08]

Link was sent over email

Ideal TAT for burgundy account opening is 24 hours (conveyed by my RM and branch executive both) but Axis conveys 3 days.

You must have received the transaction details of that payment.

Reach out to branch and things will be resolved.

I tried opening account for my wife and it seems stickers of 2 instakits were swapped and account opening didn't go through but online payment which I made was deposited to the account.

I visited branch and after little bit hassle I got the DD from branch.

So visiting branch will be helpful

 

[Survivor35]

I was ready to open Axis burgundy with IP of 5L(already have Citi priority account since 17 years but not sure when the merger would happen) but branch guy instead insisted and opened liberity salary account (less than 2 months). He stopped responding to text/call and now wants me to visit the branch that's 29 kms from my work/home.
Any suggestions.

 

[Trust Me]

He stopped responding to text/call and now wants me to visit the branch that's 29 kms from my work/home.
Any suggestions.

If the nearest branch is that far away, why do you even bother with them? Is it for Magnus? Believe me, the bank doesn't have much going for it.

 

[Survivor35]

If the nearest branch is that far away, why do you even bother with them? Is it for Magnus? Believe me, the bank doesn't have much going for it.

i dont need Magnus,just checking for Burgundy to avail 2% cb

 

[Trust Me]

i dont need Magnus,just checking for Burgundy to avail 2% cb

What 2% cb? Via Select and its 2x ERs for some merchants? Believe me, it's not worth waiting 4 months for, and then having to beg for it more often than not. What other way?

And going to all that trouble for that! Coming after years with Citi, it will be some change!

There are other ways (at other banks) to get those 1 - 2% cb in a much less aggravating manner, and with a possibility of much better customer service to boot.

And, (at the risk of blasphemy), that 2% cb is still only 2%, any which way you look at it. It is so overrated, as far as I am concerned.

 

[Survivor35]

What 2% cb? Via Select and its 2x ERs for some merchants? Believe me, it's not worth waiting 4 months for, and then having to beg for it more often than not. What other way?

And going to all that trouble for that! Coming after years with Citi, it will be some change!

There are other ways (at other banks) to get those 1 - 2% cb in a much less aggravating manner, and with a possibility of much better customer service to boot.

And, (at the risk of blasphemy), that 2% cb is still only 2%, any which way you look at it. It is so overrated, as far as I am concerned.

In that case I will wait since I'm holding citi account since 2007.hope axis will give better deal

 

[Priya KaramPriya Karam is verified member.]

I was ready to open Axis burgundy with IP of 5L(already have Citi priority account since 17 years but not sure when the merger would happen) but branch guy instead insisted and opened liberity salary account (less than 2 months). He stopped responding to text/call and now wants me to visit the branch that's 29 kms from my work/home.
Any suggestions.

Hi,
I work in the Affluent segment of Burgundy with Axis Bank in Bangalore. Account opening documentation is possible by visiting your residential address as well. I can help you open a burgundy account since I have connections PAN India with Axis Bank, just help me with: 1) Already opened an account with Axis or not? 2) Your city, so that I can help you with onboarding process without a hassle. 🙂

 

[Survivor35]

Hi,
I work in the Affluent segment of Burgundy with Axis Bank in Bangalore. Account opening documentation is possible by visiting your residential address as well. I can help you open a burgundy account since I have connections PAN India with Axis Bank, just help me with: 1) Already opened an account with Axis or not? 2) Your city, so that I can help you with onboarding process without a hassle. 🙂

already have both axis n citi account,are you having account upgraded or merged.