Axis Bank Magnus Credit Card Rewards and Milestone Benefits- Edge points not credited for few transactions

[Vish]

I have a Magnus card which I've used for 2 rent payments this month. One on CRED and another on Paytm. Haven't received edge reward points yet for both txns even though it's been more than 4 days since. Have attached txn and reward point screenshots.

1. How many days does it usually take for edge rewards to be credited? Should I wait further?
2. Or does it mean that my rent payments have not been counted as eligible for monthly milestone of 1L spends and I've to plan my future spends accordingly to meet the target without these 2 txns?

Thanks in advance.

 

[Harry1]

No reward points on wallet loads.

Can you share any link where it is mentioned? Or are you saying based on your experience?

 

[TechnoFinoTechnoFino is verified member.]

Do they give edge reward points on wallet loads. Don't see any terms regarding exclusion of anything on their site. I have privilege card. But I think it should be same for all cards. Anyone tried?

no point for wallet, fuel,emi

 

[jatinkrmalik]

I am always split b/w using Grabdeals v/s Gyftr EdgeRewards voucher for Magnus. Any idea about which is preferred given both have similar 5x rewards?

 

[Harry1]

I am always split b/w using Grabdeals v/s Gyftr EdgeRewards voucher for Magnus. Any idea about which is preferred given both have similar 5x rewards?

Grabdeals is 5% cb and not available always. Magnus is 5x edge rewards (6% as amazon vouchers) and always available.

 

[Parvesh Goyal]

Grabdeals is 5% cb and not available always. Magnus is 5x edge rewards (6% as amazon vouchers) and always available.

There is a cap of 10k edge reward points per month on Grab deals..

 

[Harry1]

Points were credited automatically in my case but in general they take 7-15 days for points credit.

I did few transactions on snapay and Paytm PG, but didn't get any points yet. It has been over a week since transaction got settled.

I have got points in past for similar transactions and within a week. Also, I got point for another transaction done on last Friday. Is it time to contact customer care or wait for one more week?

 

[TechnoFinoTechnoFino is verified member.]

nowadays... it's taking sometime.... wait 2 week then complain

 

[iamnhm]

Guys have you read the T&C for Axis Magnus Milestone spends??
It says the first month of card issuance is not valid for milestone and secondly the points will be credited in 90days from end of the month

 

[Harry1]

nowadays... it's taking sometime.... wait 2 week then complain

Two weeks over now, got edge rewards for 2 other transactions perfomed this week, but not for these older transactions.

So, sent mail to email.services@axisbank.com

Hopefully they will credit.

Edit: Lol they are asking to wait till bill generation 😅.

 

[Vish]

Missing reward points for 8 transactions between 20 Apr and 28 Apr.. Looks like this is going to be an every month thing..

 

[Parvesh Goyal]

Missing reward points for 8 transactions between 20 Apr and 28 Apr.. Looks like this is going to be an every month thing..

Me also missing for 3 txn in same time span.

 

[Parvesh Goyal]

Guys have you read the T&C for Axis Magnus Milestone spends??
It says the first month of card issuance is not valid for milestone and secondly the points will be credited in 90days from end of the month

This is for bonus points.

 

[Harry1]

Missing reward points for 8 transactions between 20 Apr and 28 Apr.. Looks like this is going to be an every month thing..

Great, so I am in the boat with some others as well. When I raised, they asked me to wait till bill generation. Now bill is generated and I have raised again. They are checking now.

 

[Harry1]

@Parvesh Goyal @Vish
Did you guys raised it to support? I got an standard reply.

As per the confirmation from respective team, if eligible points will reflect in customer`s edge account within 20 working days.

For me, it has already been over 20 days, so looks like they mean I am not eligible for points.

 

[Parvesh Goyal]

@Parvesh Goyal @Vish
Did you guys raised it to support? I got an standard reply.

As per the confirmation from respective team, if eligible points will reflect in customer`s edge account within 20 working days.

For me, it has already been over 20 days, so looks like they mean I am not eligible for points.

I had raised issue couple of days back and I was assured that the points will be credited within 1 working day but till now no points have not been credited. Was given reference number also. Axis Bank Customer support is very pathetic and the employees are having no knowledge. I think we are more knowledgeable than these buggers.

 

[Parvesh Goyal]

Yesterday raised issue for non receipt of Tatacliq voucher and today it's delivered by email. Too much fast..🤔😊

 

[Harry1]

I had raised issue couple of days back and I was assured that the points will be credited within 1 working day but till now no points have not been credited. Was given reference number also. Axis Bank Customer support is very pathetic and the employees are having no knowledge. I think we are more knowledgeable than these buggers.

Got it?
I called customer care, he said he has taken request and points will be credited next month😅. He didn't understand that these are not credited with bill generation.

 

[Harry1]

Got it?
I called customer care, he said he has taken request and points will be credited next month😅. He didn't understand that these are not credited with bill generation.

Finally the points got credited today. Almost 5 weeks after the transaction.

 

[Parvesh Goyal]

Finally the points got credited today. Almost 5 weeks after the transaction.

Same here..

 

[Harry1]

Same here..

It seem to be repeating this month also. Haven't got points for transaction done 8 days back.