Axis Bank May Issue Legal Notices for Unsettled Negative Reward Points Balances

[ash_m]

Lol they are a bunch of sissies if they are afraid of going after fraudsters. The whole management eating away free salary.

Serves them right and I hope they get taken to cleaners more. It's an open invitation for anyone to exploit Axis loophole in the furture to the max possible as Axis will do nothing.

Which also makes it worst bank to store your money.

Lol Axis was already the worst bank to deposit money.

Not because they are probably letting these people get away with this at present.

But because they weren't even capable of building a basic functionality to award/deduct points. And even after knowing it, they needed months to fix it. Not to forget the number of customers they have been cheating, from denying points for eligible spends to reducing customer benefits after levying 100% fees on their cards.

Real sissies are those who have normalized this dishonesty in the first place. Such people would not even question how an entity is allowed to make & exploit such one sided terms because they've already accepted that the "big" fraudsters get away. Probably they need to sissify themselves a bit more & start accepting the fact that these "small" fraudsters might as well find an easy escape. Why such discrimination, mate?

 

[aam.aadmi]

Been following this thread for sometime, and quite the entertainer it turned out to be 🤣

So, let me throw in my 2¢ - Say I drop an email to Axis Bank stating that I will charge them ₹1L for every promotional email that they send my way, and receipt of any such emails from this moment onwards constitutes their acceptance of my T&Cs...

...can I drag them to court for ₹10+ Cr after a year?

 

[bargainHunter]

Been following this thread for sometime, and quite the entertainer it turned out to be 🤣

So, let me throw in my 2¢ - Say I drop an email to Axis Bank stating that I will charge them ₹1L for every promotional email that they send my way, and receipt of any such emails from this moment onwards constitutes their acceptance of my T&Cs...

...can I drag them to court for ₹10+ Cr after a year?

Excellent point. Giving free points (which are not judiciously spent) and asking back money is immoral.

 

[Avatar Aang]

Excellent point. Giving free points (which are not judiciously spent) and asking back money is immoral.

TBH, replacing card multiple times and returning high value orders frequently just to earn points is more unethical.

 

[ujjwal2024]

TBH, replacing card multiple times and returning high value orders frequently just to earn points is more unethical.

both are same...
But one is individual level
Another is from Company Level...
I think 2nd one is more concerning...

 

[Avatar Aang]

both are same...
But one is individual level
Another is from Company Level...
I think 2nd one is more concerning...

IMO, even if Axis gives you free points you should be honest enough to not redeem those points. Axis did not force you to redeem the points. Had we not redeemed the points, axis could have just reversed the points.

 

[ujjwal2024]

IMO, even if Axis gives you free points you should be honest enough to not redeem those points. Axis did not force you to redeem the points. Had we not redeemed the points, axis could have just reversed the points.

And What about Axis changing its terms and conditions in the middle?
Charging per point value more in later?

So, You are telling that Axis may be Chor, but you should be honest...
it is like telling that I will abuse you but you should be nice to me as being nice is desirable...

Keep your double-standard with you...

Axis license should be cancelled as they are not competent enough to design a glitch-free system

 

[Avatar Aang]

And What about Axis changing its terms and conditions in the middle?
Charging per point value more in later?

So, You are telling that Axis may be Chor, but you should be honest...
it is like telling that I will abuse you but you should be nice to me as being nice is desirable...

Keep your non-sense and double-standard with you...

Axis license should be cancelled as they are not competent enough to design a glitch-free system

Relax bro. I never endorsed axis changing their TnC. Axis should also don't change the points value.

Here people have abused axis. You have to have guts to call a spade a spade. When you deliberately replace your card, reverese high value transactions to exploit a glitch a you are unethical. Please understand axis had a glitch but you had a corrupt mind.
When you say nonsense and double standards please look at your own stand.

 

[Pinky]

Relax bro. I never endorsed axis changing their TnC. Axis should also don't change the points value.

Here people have abused axis. You have to have guts to call a spade a spade. When you deliberately replace your card, reverese high value transactions to exploit a glitch a you are unethical. Please understand axis had a glitch but you had a corrupt mind.
When you say nonsense and double standards please look at your own stand.

Who Told you it was a Glitch ???

Was it really a Glitch Which has required years to Fix ???

Instead it seems a Trap by the Bank to Loot the customers and getting Benefitted for Top Management and Bank itself.

 

[ujjwal2024]

Relax bro. I never endorsed axis changing their TnC. Axis should also don't change the points value.

Here people have abused axis. You have to have guts to call a spade a spade. When you deliberately replace your card, reverese high value transactions to exploit a glitch a you are unethical. Please understand axis had a glitch but you had a corrupt mind.
When you say nonsense and double standards please look at your own stand.

I accepted that both party is wrong ( Axis and the people who exploited the glitch intentionally)
But there are few persons still exist who got caught due to incompetency of Axis and Axis exploits them ...

Whereas you see How well the other bank Manages the Glitches, Recently SBI managed its glitch in holiday within 12 hours...
Why on the earth, Axis takes so much time to fix issues

I think Axis does it intentionally to exploit....

 

[ujjwal2024]

Who Told you it was a Glitch ???

Was it really a Glitch Which has required years to Fix ???

Instead it seems a Trap by the Bank to Loot the customers and getting Benefitted for Top Management and Bank itself.

Recently again Axis is allowing unlimited transfer to Group A
Whta will people do?
What is wrong if I think that Axis have changed their rules and now I can transfer any amount...
Now, if the stupid Axis after 1 year demands 2rs. per points transfered, Do you think it is justified?

 

[Pinky]

Yes that's the point,

Again let me tell you when this so called Glitch was in place , Banks higher officials were advertising their credit card portfolio promoting this as a feature of the card , if this is the case , Bank may attack customers on latter stage who has received 10% cash back or Instant discount or now will say it was due to technical glitch they have charged lesser annual card fee and now customer has to pay X amount of difference fees for X number of years 🤣.

 

[Pinky]

Recently again Axis is allowing unlimited transfer to Group A
Whta will people do?
What is wrong if I think that Axis have changed their rules and now I can transfer any amount...
Now, if the stupid Axis after 1 year demands 2rs. per points transfered, Do you think it is justified?

See Mistakes happens , it's totally accepted, but one of the Top 5 Banks takes years for reconciliation, it's not digestive.

 

[ash_m]

Relax bro. I never endorsed axis changing their TnC. Axis should also don't change the points value.

Here people have abused axis. You have to have guts to call a spade a spade. When you deliberately replace your card, reverese high value transactions to exploit a glitch a you are unethical. Please understand axis had a glitch but you had a corrupt mind.
When you say nonsense and double standards please look at your own stand.

Nobody here has endorsed exploitation of such loopholes either. The point of argument is around "who is responsible - bank or these customers". Axis has all the right to claim recovery from these customers who have redeemed the points - as long as it is as per the terms agreed by both parties and does not break the law. Resorting to bullying over mail and claiming unreasonable monetary compensation for redeemed points from old customers is not acceptable.

When it comes to Axis, it's a notorious bank well known for exploitation of weak consumer laws in the country. Devaluation is just one example. Just search on reddit and find the screenshots shared by a number of customers who have suspiciously received less points on their spends, but when they raised a complaint, Axis credited the missing points citing "technical issue".

And despite knowing all of this, certain people on this thread say that they'd be happy to consider Axis for all their future banking needs if Axis is able to extract money out of these customers who've exploited the loophole. See, if you're more concerned about a bunch of customers exploiting loopholes than the fact that a bank has allowed such loopholes to exist in the first place, you're actually a part of the problem. It means you've already accepted that this is how the banking system is supposed to be - broken. There is no point talking about ethics and moral values beyond this when you've already ensured such values are buried deep into the ground through your acceptance of Axis bank's unethical deeds.