AXIS BANK : NO more OTP to Mail ID for Debit and Credit card Transaction

[sahilgulati5]

Dear Customer,

Thank you for banking with us.

Please note that effective 22-08-2024, OTP (One-time password) for all Axis Bank Credit and Debit Card related transactions will be sent only to your registered mobile number and will no longer be sent to your registered email address. This change is a part of our continuous efforts to make your transactions secure.

In case you wish to enable email OTP or if you have any queries, please call us on our dedicated Customer Care toll-free number 18004190065, 24 hours in advance.

To register or update your mobile number today, connect with your Relationship Manager or visit the nearest Axis Bank branch.

Click here to know about guidelines related to OTPs for Axis Bank Cards.

Always open to help you.

Regards,
Axis Bank Ltd.

 

[m4b]

Yes premium id then Burgundy account RM and finally escalated to nodal guy and branch made 2 sittings of talk to enquire about my complaint but all waste no resolution yet

Ohh man change your RM.
I always let my RM know about my issues before drafting a mail. I always put him in the CC that's it. Rest I sit back and relax.
Lucky I guess

 

[m4b]

Yes premium id then Burgundy account RM and finally escalated to nodal guy and branch made 2 sittings of talk to enquire about my complaint but all waste no resolution yet

+ Ask them about the burgundy promise

 

[dhiraz]

Yes at least to gmail they should not send otp
If someone got mail hacked its easy to use card details and spend

SBI Card Also Sending OTP Over Email

 

[RAMESH BABU N]

I have 2 Axis CCs. NOT their other accounts.

I got the regular notification email. But, without that "enabling email OTP" option line.

I/we usually get local SIMs upon arrival abroad n use them all along our stay abroad. It's cheaper, reliable and better.
And, most of the time, voice calls are made via WhatsApp or zoom.

 

[Wealth is my birth right!]

Ohh man change your RM.
I always let my RM know about my issues before drafting a mail. I always put him in the CC that's it. Rest I sit back and relax.
Lucky I guess

Yes man u r more lucky
My RM got an NFO business from me when I approached him on this issue but my prob not resolved

 

[Strange]

SBI Card Also Sending OTP Over Email

Not for every card. They send OTP over email for mastercard or some visa cards.