Axis Bank Travel Edge Points refund query.

[Rajesh.Puri]

I cancelled a fully refundable hotel booking in traveledge portal but after 3 weeks also did not got the points back in my account. Traveledge support says that they are checking with supplier. I have shared the booking voucher that clearly shows fully refundable. How to escalate? I got points using Axis Magnus points

 

[SubhankarSubhankar is verified member.]

Never do this mistake to book using travel edge by using the points of Magnus. You got 20 paisa value per point.
Mail to the travel edge support team

 

[arjunking]

I cancelled a fully refundable hotel booking in traveledge portal but after 3 weeks also did not got the points back in my account. Traveledge support says that they are checking with supplier. I have shared the booking voucher that clearly shows fully refundable. How to escalate? I got points using Axis Magnus points

Did you get your refund? Whom did you escalate it to?

 

[kkk]

Did you get your refund? Whom did you escalate it to?

Yeah curious to know as I am also planning to book a fully refundable hotel from traveledge(going to pay via card instead of using points).

 

[Akshay9512]

I cancelled a fully refundable hotel booking in traveledge portal but after 3 weeks also did not got the points back in my account. Traveledge support says that they are checking with supplier. I have shared the booking voucher that clearly shows fully refundable. How to escalate? I got points using Axis Magnus points

How to get fully refundable Hotel booking on Travel Edge?

 

[sunny1813]

Yeah curious to know as I am also planning to book a fully refundable hotel from traveledge(going to pay via card instead of using points).

they will refund but it take good 20-30 days so better book only if confirmed.

 

[kkk]

they will refund but it take good 20-30 days so better book only if confirmed.

Travel is confirmed but there is a minor hindrance - Visa approval. And for visa interview they need all confirmed booking(Pay at hotel is hit and miss, one of my colleague's VISA got rejected as he had Pay at hotel option booked hotel). So, I am booking fully refundable hotels and flights.

And if VISA gets approved, cancel all the fully refundable tickets and buy non refundable ones which are going to be cheaper. That's the best risk mitigation I could think of.

 

[kkk]

I cancelled a fully refundable hotel booking in traveledge portal but after 3 weeks also did not got the points back in my account. Traveledge support says that they are checking with supplier. I have shared the booking voucher that clearly shows fully refundable. How to escalate? I got points using Axis Magnus points

Did you get refund?

 

[arjunking]

Travel is confirmed but there is a minor hindrance - Visa approval. And for visa interview they need all confirmed booking(Pay at hotel is hit and miss, one of my colleague's VISA got rejected as he had Pay at hotel option booked hotel). So, I am booking fully refundable hotels and flights.

And if VISA gets approved, cancel all the fully refundable tickets and buy non refundable ones which are going to be cheaper. That's the best risk mitigation I could think of.

if you plan to cancel the booking to rebook it later then I would recommend to make hotel booking on hilton or marriott. They don't require any prepayment and allow cancellation 7 or even 3 days before the date of check-in.
Once you get the VISA then you can cancel those bookings and book it on traveledge or wherever you are getting the best discount.

 

[kkk]

if you plan to cancel the booking to rebook it later then I would recommend to make hotel booking on hilton or marriott. They don't require any prepayment and allow cancellation 7 or even 3 days before the date of check-in.
Once you get the VISA then you can cancel those bookings and book it on traveledge or wherever you are getting the best discount.

Pay at hotel option has risk of visa rejection.

 

[arjunking]

Pay at hotel option has risk of visa rejection.

When you book on marriott/hilton then you do provide credit card guarantee so it shouldn't lead to rejection. Also the reservation doesn't mention if the payment has to be done at the hotel or has already been done.

 

[kkk]

When you book on marriott/hilton then you do provide credit card guarantee so it shouldn't lead to rejection. Also the reservation doesn't mention if the payment has to be done at the hotel or has already been done.

One of colleague booked all hotels with Pay at hotel option and they rejected his visa(It might be because of other reason also but we did analysis and felt that was the only reason it could have been rejected). So, don't want to take that risk.