Axis Magnus AXIS delay in points transfer, making excuses

[typhoon]

Hi Folks,

Axis is not crediting any points to the transfer partners those who have done transfer since 10 July after 10AM to partners. I transferred Accor on 10th July and then United on 12 July.

None of them they have been credited and when calling them, they are making excuses, now when it was mailed to them they are again making excuse quoting technical issue.

So, i think Axis is again upto something in this regard again as well after Gyftr devaluation. As its not possible that for 4 days they are facing technical issues.

 

[arcticsagar]

This is the 3rd Accor transaction on Axis that has failed for me in the last 5 days. I initiated this txn on 10th July and it failed today. Something fishy is definitely going on in there; it looks like they are purposefully rejecting all the Accor transfers now

View attachment 22729

Exact same happened to me. Certainly on purpose from axis. What are you planning to do now?

 

[shushansh]

Same here, transfer was initiated on 10th, received a failed email yesterday.
I have previously transferred to the same ID multiple times.

They are deliberately rejecting all transfers now.
Additionally they have push the points refund timeline to 20 days, so you can't even reinitiate the transfer.

 

[woolooloo]

Same here, transfer was initiated on 10th, received a failed email yesterday.
I have previously transferred to the same ID multiple times.

They are deliberately rejecting all transfers now.
Additionally they have push the points refund timeline to 20 days, so you can't even reinitiate the transfer.


View attachment 22757

WOW! This is outrageous, never to trust Axis again.

I initated 50k transfer on 12th July, really pissed right now.

 

[typhoon]

WOW! This is outrageous, never to trust Axis again.

I initated 50k transfer on 12th July, really pissed right now.

If it was same id where u transferred earlier.

 

[woolooloo]

If it was same id where u transferred earlier.

It's not yet cancelled, it's my first time transferring points. I'm pissed if they cancel it, I'll probably never be able to trust AXIS again.

 

[thanix]

Time for next Twitter trending and change org petition I think 😁

 

[amitamit is verified member.]

as soon as official transfer time is over just mail to PNO and others, keep doing for every transfer.

 

[CCUser_1999]

Average value of Wyndham is around 90p. There are properties that give more than 1.

I booked a property in Europe which gave me value of Rs.2.5. 45k points for hotel which was for 115K

 

[corpSlave:P]

as soon as official transfer time is over just mail to PNO and others, keep doing for every transfer.

Is this the email "pno@axisbank.com"?

 

[amitamit is verified member.]

Is this the email "pno@axisbank.com"?

yes

 

[RewardsHunter]

Wyndham reward is useless bro.

Booked Wyndham as it was the best redemption for the dates and the location.

But I agree that it not as good as Marriott/ ITC/ IHG.

 

[WhoU]

Just now got my Accor points which were transferred on 10th.

 

[ADITYA1904]

S

Just now got my Accor points which were transferred on 10th.

Same here…i got today for 10th transfer accor

 

[woolooloo]

Received Club Vistara which I did on 12th, Accor and ITC not yet credited.

 

[Sharjeelshaikh]

S

Same here…i got today for 10th transfer accor

How impatient

 

[harshar]

sa

Received Club Vistara which I did on 12th, Accor and ITC not yet credited.

same here, I'm hoping to get Accor points by wed, for the ones transferred on 12th.

 

[abby]

Initially i had problems transferring the points.. once I linked the account I was able to initiate the transfer it.. crossing my fingers and waiting for the transfer to take effect

 

[arcticsagar]

My transfer to accor that I initiated on 10th July failed on 15th July but I'm yet to receive the points back in my traveledge account.
Called and emailed helpdesk multiple times and they just keep on asking to wait, assuring that it will be done in a few hours.
Has anyone faced anything similar? Been 72 hours since my conversion failed and yet no sign of points in my traveledge account.

 

[Thomas244]

I transferred to Wyndham, did not credit in 1 working day, which is the official TAT as per T&C. Spoke to the customer care a little before 24 hours were done and they said that it would be done by end of 24 hours.

Still hasn't been credited and it's been 3 days. Even got an email from the CC that they need 3-4 working days due to technical issue.

YMMV (quite literally).

Got Wyndham today after initiating on friday

 

[Cardmarvel]

Transfers are being processed within reasonable timeframe