I had the same issue, could only transfer my edge points in multiples of accrued Burgundy points. Have kept a bunch unredeemed to transfer my accelerated reward points but they aren't crediting to my account (spends in early Feb) saying there is a software error. Hoping it gets sorted before the devaluation. Will miss out on the Vistara bonus ending this month due to this 😞
I have the Magnus for Burgundy card & these devaluations are a punch in the gut.
The only reason I opened a Burgundy account was to get this card. I guess there is no need for me to maintain that anymore so in all probability I'm going to close my account after I have transferred all my points.
The other problem is that Axis has still not converted all my Edge Rewards points to Burgundy points so I can't redeem them in the 5:4 ratio till that is done. They keep saying there is a technical glitch & first said it will be rectified in January, then they said end of February & now are saying end of March. At this rate the 20th April deadline will pass without the ability for me to transfer over to the frequent flyer program of my choice. Also, they have not credited any points for any spends in the month of March.
Absolutely incompetent behavior on part of the bank. As someone who has transitioned over from Citi, I am used to much much better service.