AXIS MAGNUS Welcome/Renewal Benefits process changes!!!

[yashbhavnani]

In order to redeem the renewal benefit of the Magnus, I called the concierge and they sent an email with a link to claim via Thriwe.

So, Yes, Axis is now issuing welcome/renewal benefits via Thriwe.

So, I tried claiming it but it always came up with the error enter the registered mobile number.

The concierge representative did inform that this might happen as the system is still migrating and call the thriwe helpline to resolve it.

I did that and they took a request for the same and suggested that I retry after 3 working days.

I retried the next day itself just to check but this time it was a breeze. Super smooth process of logging in and redeeming the Tata CLiQ voucher in a jiffy.

Overall, a nice experience.

P.S. : I was apprehensive about getting the renewal benefit since the fee was waived but it turned out to be a non issue 🙂

 

[drshenoy]

In order to redeem the renewal benefit of the Magnus, I called the concierge and they sent an email with a link to claim via Thriwe.

So, Yes, Axis is now issuing welcome/renewal benefits via Thriwe.

So, I tried claiming it but it always came up with the error enter the registered mobile number.

The concierge representative did inform that this might happen as the system is still migrating and call the thriwe helpline to resolve it.

I did that and they took a request for the same and suggested that I retry after 3 working days.

I retried the next day itself just to check but this time it was a breeze. Super smooth process of logging in and redeeming the Tata CLiQ voucher in a jiffy.

Overall, a nice experience.

P.S. : I was apprehensive about getting the renewal benefit since the fee was waived but it turned out to be a non issue 🙂

View attachment 14205

how many days after getting the 1st bill should we try for welcome rewards?

 

[yashbhavnani]

how many days after getting the 1st bill should we try for welcome rewards?

If I remember correctly, it needs to be done after the payment of annual/renewal fee.

 

[Wealth is my birth right!]

how many days after getting the 1st bill should we try for welcome rewards?

After bill u pay it then 5th day ask for reward voucher they send sms
5 days to get the money settled on our card

 

[bombayduckling]

@bombayduckling no I didn’t face this issue at the time of joining. At that time the joining/renewal benefit wasn’t rolled out through Thriwe rather the concierge would send the voucher through an email.

Ok. So maybe I claimed the joining benefit in the transition period when they offered it through email and also through Thriwe and that's why I'm facing this silly problem.

 

[grshnehete]

The welcome benefit comes after 3-4 days after the 1st transaction. I got the card on 2nd this month and welcome benefit I received on 6th

 

[saver-user]

In order to redeem the renewal benefit of the Magnus, I called the concierge and they sent an email with a link to claim via Thriwe.

So, Yes, Axis is now issuing welcome/renewal benefits via Thriwe.

So, I tried claiming it but it always came up with the error enter the registered mobile number.

The concierge representative did inform that this might happen as the system is still migrating and call the thriwe helpline to resolve it.

I did that and they took a request for the same and suggested that I retry after 3 working days.

I retried the next day itself just to check but this time it was a breeze. Super smooth process of logging in and redeeming the Tata CLiQ voucher in a jiffy.

Overall, a nice experience.

P.S. : I was apprehensive about getting the renewal benefit since the fee was waived but it turned out to be a non issue 🙂

View attachment 14205

You got the renewal fee waived and also got the 10000rs voucher bro?

 

[yashbhavnani]

You got the renewal fee waived and also got the 10000rs voucher bro?

Yes, not just me but everyone who meets the fee waiver requirements gets the fee waived along with renewal benefit.

 

[jatinkrmalik]

I am getting the same error. 🙁

 

[yashbhavnani]

View attachment 15499

I am getting the same error. 🙁

Call the helpline mentioned in this email. Tell them about the issue, they ll ask you to wait for 3-4 days and try again. It ll go through.

 

[jatinkrmalik]

Call the helpline mentioned in this email. Tell them about the issue, they ll ask you to wait for 3-4 days and try again. It ll go through.

Thanks bud, I will try that.

 

[Arun Pratheep]

View attachment 15499

I am getting the same error. 🙁

I also had the same issue. Called customer care and they told me to wait for 3 working days. On the 4th working day, I was able to login and redeem the coupon

 

[Avatar Aang]

The welcome benefit comes after 3-4 days after the 1st transaction. I got the card on 2nd this month and welcome benefit I received on 6th

How to check for the welcome benefit? I got my card yesterday and did the first transaction yesterday only.

 

[grshnehete]

How to check for the welcome benefit? I got my card yesterday and did the first transaction yesterday only.

Axis Magnus benefits | In association with Thriwe

Axis Magnus benefits | In association with Thriwe

axismagnusbenefits.thriwe.com

try registering on this link

 

[thanix]

How to check for the welcome benefit? I got my card yesterday and did the first transaction yesterday only.

Within a week, SMS will come automatically. That is how it came for me. You can also check in Axis Bank mobile app under cards

 

[mojo_jojo123]

The welcome benefit comes after 3-4 days after the 1st transaction. I got the card on 2nd this month and welcome benefit I received on 6t

did you do something to get welcome benefit within 4 days ? I did 1st transaction on Friday .. now when i login to axis bank thrive website .. it says invalid phone number .. do I need to wait 1-2 days more ?

 

[grshnehete]

did you do something to get welcome benefit within 4 days ? I did 1st transaction on Friday .. now when i login to axis bank thrive website .. it says invalid phone number .. do I need to wait 1-2 days more ?

Nothing except doing the 1st transaction and waiting few days. You may connect with customer care to check about your situation

 

[purush]

Thanks for this thread, i collected the renewal benefit.

 

[D7162]

This is something I've been fighting with Axis for over a month! @yashbhavnani do you also see the joining benefit voucher when you log in? In my case, I had no problem getting the joining benefit voucher last year through the Thriwe website. But now when I'm trying to claim the renewal benefit voucher after paying my (second year) annual fee, I only see the previous, already claimed voucher that I received last year! No new voucher. And Axis Bank and Thriwe are both clueless why this is happening and have no solution.😡 Any ideas?

I faced similar where I was seeing old claimed voucher only. After a month of follow up, i was able to get voucher that too with alternative number provided to thriwe

 

[venkateshr]

i have confirmed this with axis premium help desk.. if u hit 15 lakh milestone u will receive 10k tatacliq voucher even though fees is waived.. hdfc doesn’t give any benefit if fees is waived due to milestone benefit

Is this automatic even if substantial time is left for the annual year to complete? Basically in my case I have hit that 15L earlier - for annual completion still still some months to go, but I haven't received any renewal benefit voucher? When I login to Thriwe it shows welcome benefit only. Should I call up the customer care for this?

 

[CVR]

Is this automatic even if substantial time is left for the annual year to complete? Basically in my case I have hit that 15L earlier - for annual completion still still some months to go, but I haven't received any renewal benefit voucher? When I login to Thriwe it shows welcome benefit only. Should I call up the customer care for this?

Renewal benefit will be given only when card comes for renewal after 12 months