AXIS MAGNUS Welcome/Renewal Benefits process changes!!!

[yashbhavnani]

In order to redeem the renewal benefit of the Magnus, I called the concierge and they sent an email with a link to claim via Thriwe.

So, Yes, Axis is now issuing welcome/renewal benefits via Thriwe.

So, I tried claiming it but it always came up with the error enter the registered mobile number.

The concierge representative did inform that this might happen as the system is still migrating and call the thriwe helpline to resolve it.

I did that and they took a request for the same and suggested that I retry after 3 working days.

I retried the next day itself just to check but this time it was a breeze. Super smooth process of logging in and redeeming the Tata CLiQ voucher in a jiffy.

Overall, a nice experience.

P.S. : I was apprehensive about getting the renewal benefit since the fee was waived but it turned out to be a non issue 🙂

 

[bombayduckling]

I faced similar where I was seeing old claimed voucher only. After a month of follow up, i was able to get voucher that too with alternative number provided to thriwe

Yes, finally after breaking my head with all levels of customer service, including PNO, I was lucky to get a smart executive when I called the Thriwe helpline. She told me to send her an email explaining my issue and to provide an alternative number. I gave my brother's number. Unfortunately, I am travelling so haven't yet checked. But good to know that this worked for you.

 

[Anonymous ツ]

Hi All,

I received my Magnus card couple of days ago and today when I registered on thriwe to claim the Tata Cliq Joining Bonus voucher, It shows the voucher is valid till 23 May, 2022 whereas its already 2023. Yatra voucher is also showing the same date . Did anyone else encountered this earlier? Please let me know whether i should claim it or contact axis support?

 

[D7162]

Hi All,

I received my Magnus card couple of days ago and today when I registered on thriwe to claim the Tata Cliq Joining Bonus voucher, It shows the voucher is valid till 23 May, 2022 whereas its already 2023. Yatra voucher is also showing the same date . Did anyone else encountered this earlier? Please let me know whether i should claim it or contact axis support?

View attachment 19746

Contact thriwe

 

[Crusader4Credit]

I got the 10K ER renewal offer, hit 15L and completed one year. Can I claim the 10K TC voucher as renewal benefit?

 

[4uziaul]

I got the 10K ER renewal offer, hit 15L and completed one year. Can I claim the 10K TC voucher as renewal benefit?

As far as I know, this is the last month to claim your Tata Cliq voucher.

 

[D7162]

I got the 10K ER renewal offer, hit 15L and completed one year. Can I claim the 10K TC voucher as renewal benefit?

If your card expiry is in august, you will get renewal benefit else no

 

[Crusader4Credit]

If your card expiry is in august, you will get renewal benefit else no

It is indeed in August. But how will the benefits get delivered? Do I need to call the CC or will I get an email or SMS automatically?

 

[D7162]

It is indeed in August. But how will the benefits get delivered? Do I need to call the CC or will I get an email or SMS automatically?

I had to call customer care and needed lot of followups but my bro got automatically in thriwe

 

[Crusader4Credit]

I had to call customer care and needed lot of followups but my bro got automatically in thriwe

I just got an SMS in the morning, and saw it in Thriwe. Redeemed against TC!

 

[Avatar Aang]

People who got magnus in August 2022 mus be feeling lucky to get the renewal benefits.