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Axis My Zone Credit Limit Increased

dhiraz

TF Ace
I Got My Lifetime Free Axis MyZone Credit Card on 10-10-2022 from My Axis Liberty Savings Account as Pre-Approved with a limit of 45k.

Now After 1 Year, 0 Months, and 19 Days, My Credit Limit Increased To 1.10L

I am Just Spending 25k Every Month From My Axis Liberty Savings not maintaining any MAB. I Also Have a Cibil Score of 781 and 121 On Time Payment Without Any Single Late Payment

I Also Got 2 Other Card

Axis Flipkart on 12-01-2023
Axis Ace on 05-05-2023

But I closed my Flopkart Card on 15th August Because I Want Axis Airtel Card But Not Getting Facing Some Incorrect Information Error

Now I Have These Other Cards as Pre-Approved in Axis Account

screencapture-maximus-axisbank-co-in-external-credit-card-offer-creditCardOffers-2023-10-29-21...png


If You Guys Have Any Suggestions For Me You Are Welcomed!
 
Here I am getting following error message:

WE’RE SORRY!
It looks like your account is not active or we do not support your account type. Please contact your nearest branch to activate it.
Error Code: MLP-636

Any idea why?
I get same error message, with a new error code/card reference number everytime. (no bank account in axis)
Tried reaching out to customer care till PNO. They just close the email ticket, and don't provide any resolution.
Does anyone know a reliable contact person/channel in Axis, where they will escalate such technical errors.

I guess, I get attached screenshot on Airtel for Credit card, due to some error in Axis.
Airtel support told me that from their side, I am eligible to apply for airtel card, but Axis side is not allowing me.
 

Attachments

  • airtel_axis_error.jpg
    airtel_axis_error.jpg
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I get same error message, with a new error code/card reference number everytime. (no bank account in axis)
Tried reaching out to customer care till PNO. They just close the email ticket, and don't provide any resolution.
Does anyone know a reliable contact person/channel in Axis, where they will escalate such technical errors.

I guess, I get attached screenshot on Airtel for Credit card, due to some error in Axis.
Airtel support told me that from their side, I am eligible to apply for airtel card, but Axis side is not allowing me.
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