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Axis video KYC no agents available

korin

TF Buzz
Hello Everyone,

I could see Axis bank has recently provided the option to apply add-on cards through app. So I applied for my mom.
Axis Bank gives the link for vKYC through sms. But I've tried several times since yesterday, Everytime, it gives the same message: "Agents Unavailable".

Unless they've laid off every customer support member, I don't think agents should be unavailable each and everytime when I try to do it.
Anyone has any idea what is happening? And any possible way to get the kyc done?
 

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Hello Everyone,

I could see Axis bank has recently provided the option to apply add-on cards through app. So I applied for my mom.
Axis Bank gives the link for vKYC through sms. But I've tried several times since yesterday, Everytime, it gives the same message: "Agents Unavailable".

Unless they've laid off every customer support member, I don't think agents should be unavailable each and everytime when I try to do it.
Anyone has any idea what is happening? And any possible way to get the kyc done?
Persistence is keyword here...
Try again and again and most importantly WAIT , dont abort the operation..
It is AXIS here, that we are dealing with..
GOD bless you!!
 
Persistence is keyword here...
Try again and again and most importantly WAIT , dont abort the operation..
It is AXIS here, that we are dealing with..
GOD bless you!!
Thanks.
It actually automatically logs me out of the vkyc process as soon as it shows the message "Agents unavailable".
So looks like the only option I've left is retry.
 
Have you tried this addon and succeeded the kyc?
No sir .. I was talking about generally,.
.In one of the banks application, I thought there was Noone there In Vkyc and waited for sometime and when I was about to close the window, someone came out of nowhere..
Couldn't remember what was bank.
These are wonders of tech sometimes
 
No sir .. I was talking about generally,.
.In one of the banks application, I thought there was Noone there In Vkyc and waited for sometime and when I was about to close the window, someone came out of nowhere..
Couldn't remember what was bank.
These are wonders of tech sometimes
This is a different issue, not comes under those general vkyc waiting time
 
Hello Everyone,

I could see Axis bank has recently provided the option to apply add-on cards through app. So I applied for my mom.
Axis Bank gives the link for vKYC through sms. But I've tried several times since yesterday, Everytime, it gives the same message: "Agents Unavailable".

Unless they've laid off every customer support member, I don't think agents should be unavailable each and everytime when I try to do it.
Anyone has any idea what is happening? And any possible way to get the kyc done?
There is no real benefit in add on cards , except for Magnus EazyDiner
 
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