rakesh3929
TF Buzz
I have a savings account with Central Bank of India. I have set up E-Mandate to auto-debit towards my Kotak Personal Loan for Dec 2 2024. On Dec 1 2024, my savings account was frozen citing KYC renewal which made my Personal Loan auto-debit miss. I contacted Central Bank, finished my video KYC and paid my Personal Loan manually on Dec 4 2024. Kotak Bank customer service said they will charge me with bounce charges. Will this impact my CIBIL? My CIBIL is 723 only. If my CIBIL is not going to be affected, I am okay. I have the Central Bank branch manager email and his contact if necessary.
Kindly advice on how should I proceed with this issue? Note - Central Bank never sent any remainder email to me to renew my KYC status. It's been 10 years or more now with Central Bank Savings account.
Kindly advice on how should I proceed with this issue? Note - Central Bank never sent any remainder email to me to renew my KYC status. It's been 10 years or more now with Central Bank Savings account.