Kotak Bank "811 Super Savings Account" Benefits - Important Update 🚨 🚨

[Raghav2006Raghav2006 is verified member.]

CC bills is not possible, don't you read last few messages of this thread?

I am aware of CC bills, but saw some Justdial angle and now this person says something about Gift card.
I thought there was some way to buy gift card and then pay bill using it.

 

[vchouksey80]

Everyone please send mail to
grievanceredressal.bankaccount@kotak.com

Hi.

Please check archived snapshot of the kotak 811 terms page.

In January

Super Savings Account Terms and Conditions | Kotak811

Read the 811 Super Savings Account terms and conditions to open a bank account. Get detailed information and resolve all account-opening-related queries.

web.archive.org

In February

Super Savings Account Terms and Conditions | Kotak811

Read the 811 Super Savings Account terms and conditions to open a bank account. Get detailed information and resolve all account-opening-related queries.

web.archive.org

So February 14 kotak 811 team silently add the additional terms for cashback.

Transactions on below categories will not be considered for cashback:
Loan repayment
Wallet load transactions
Utilities payment

kotak can change terms and conditions anytime but they can't apply a condition that didn't exist on the day of transaction.

So my January month transaction of rs 10k done under utility mcc has been declined cashback by kotak 811 under false pretenses as confirmed by kotak 811 executive on the call after i requested callback on the kotak 811 app.

So i will be filing a rbi ombudsman complaint if i dont get rs 500 cashback for January month transaction.

I got response from them today saying mcc was eligible for cashback in December month and in January month I made transaction on Unipay and they changed TnC so it is not eligible.

What is next we can do??