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Bank of Maharashtra || Rupay select debit card || REVIEW

shankyjain

TF Buzz
This is just for information for people who hold Rupay Select Debit card (i am holding Bank Of Mahashtra- RSDC). When i sent a query to Rupay team regarding the benefits update frequency / renewal of benefits -every year or quaterly, i received following response.

"Please note for the Bank of Maharashtra Rupay Select Card starting with first 6 digits as 6524** the benefit frequency details are based on calendar year and can be redeemed once service out of each category and the details are as follows:

OTT ( Amazon Prime/ Zee5/ Sonyliv): Yearly once
Cab (Ola/ Uber): Quarterly
Healthcare (SRL/Thyrocare): Quarterly
Spa (For Fountains/ HR Wellness/ Kairali/ Aromathai/ O2 Spa/ Lakme): Quarterly
Fitness ( Cult.fit 1 Month/ Cult.fit 3 Months): Quarterly
Golf Round: Quarterly
Golf Lesson: Quarterly "


Previously i thought all benefits were updated yearly only, but now i can use the coupons extensively.
Bank of Maharashtra offered RSDC for free by opening a min bal 25k account.
i hope its useful for all members.
 
Called BM.. not taking calls.

Called CC - told annual fee is normal. I had to teach him all the befits of BSS 25. My precious 10 f***ing mins lost. Hello told he would arrange for a call back from senior team. He told he cannot lodge complaint, and I need to go to my branch to complaint.

So I need to travel 20 km oneway under 47 degree of scorching baking sun to get my 708 rupees reversed.

No need. Now that I have got the fee charged, should I keep 25k in account or transfer that to my Utkarsh account for 5% extra interest to earn 1250 rupees profit?

Well bank wala had no idea on that too.

What a joke bank ✌️✌️
Why will you visit branch. Just raise a grievance on their portal.
 
Mailed to customer care... Let's see how it goes. I am waiting for my next complaint to RBIO 😅🤣
CC is of no use. Infact writing emails to higher managament folks are purely a waste of time & energy, don't expect reply. On the other hand, if you raise grievance via their portal, you will definitely get auto response ticket id and mails from grievance team.
You may refer my old posts for the process, in this thread.
 
CC is of no use. Infact writing emails to higher managament folks are purely a waste of time & energy, don't expect reply. On the other hand, if you raise grievance via their portal, you will definitely get auto response ticket id and mails from grievance team.
You may refer my old posts for the process, in this thread.
Sure bro.. will do the same.. thanks a lot bro ✌️✌️
 
Called BM.. not taking calls.

Called CC - told annual fee is normal. I had to teach him all the befits of BSS 25. My precious 10 f***ing mins lost. Hello told he would arrange for a call back from senior team. He told he cannot lodge complaint, and I need to go to my branch to complaint.

So I need to travel 20 km oneway under 47 degree of scorching baking sun to get my 708 rupees reversed.

No need. Now that I have got the fee charged, should I keep 25k in account or transfer that to my Utkarsh account for 5% extra interest to earn 1250 rupees profit?

Well bank wala had no idea on that too.

What a joke bank ✌️✌️
Bhai why are you wasting time with customer care. File a complaint on their complaint portal with highlighting the portion from their product page where it mentioned the card is LTF and wait for redressal.
 
Just came from the branch, I am in a metro city. BoM website itself is showing BSS25 need 25k MAB whereas it also says somewhere 1 Lac MAB needed for RSDC. Last month when I asked same branch I am told 25k MAB required. Today when given application for RSDC, I was told to maintain first 1 Lac. I told BSS25 also allows RSDC. So they did something at their end and request is submitted now but not got yet approval.
I am told to visit after 1 month to collect RSDC from branch and I checked with 3 different counters who deals with A/c opening and DC applications, all told me be ready for 354/- AMC for this RSDC.
Very confusing BoM where their employee don't know what bank is advertising on their website.
Well this will be the first RSDC I am trying from the available bank relationships I have. Not going for any new Bank for RSDC.
 
BOM branch told that we should maintain 1 lakh, then only they would apply RSDC. Once card is issued, withdraw 1 lakh, maintain 25K.

Can anyone faced this ?
Interesting, I did not think or asked or told about keeping 1 Lac and the withdraw 75k later once we will get DC. Probably I will do this and topup a/c balance to 1 Lac as I have already asked them to issue me RSDC.
 
Just came from the branch, I am in a metro city. BoM website itself is showing BSS25 need 25k MAB whereas it also says somewhere 1 Lac MAB needed for RSDC. Last month when I asked same branch I am told 25k MAB required. Today when given application for RSDC, I was told to maintain first 1 Lac. I told BSS25 also allows RSDC. So they did something at their end and request is submitted now but not got yet approval.
I am told to visit after 1 month to collect RSDC from branch and I checked with 3 different counters who deals with A/c opening and DC applications, all told me be ready for 354/- AMC for this RSDC.
Very confusing BoM where their employee don't know what bank is advertising on their website.
Well this will be the first RSDC I am trying from the available bank relationships I have. Not going for any new Bank for RSDC.
Some key facts as below:
1. BoM Smart Saver aka BSS is different than BoM Savings A/c
1745829892354.webp

2. Earlier RSDC was not present in their website's DC list. Now they have included it, but the condition of 1L is for all other SAVINGS a/c variants except BSS25.
1745829634321.webp

3. Website itself mentions FREE RSDC for BSS25. So you can challenge at all levels. (https://bankofmaharashtra.in/bom-smart-sb-scheme)

1745829787862.webp
 
Some key facts as below:
1. BoM Smart Saver aka BSS is different than BoM Savings A/c
View attachment 95876

2. Earlier RSDC was not present in their website's DC list. Now they have included it, but the condition of 1L is for all other SAVINGS a/c variants except BSS25.
View attachment 95874

3. Website itself mentions FREE RSDC for BSS25. So you can challenge at all levels. (https://bankofmaharashtra.in/bom-smart-sb-scheme)

View attachment 95875
Even we showed to bank manager who asked the banker about this.

The banker told system wouldn't allow to apply RSDC if we have balance less than 1lakh.
 
Some key facts as below:
1. BoM Smart Saver aka BSS is different than BoM Savings A/c
View attachment 95876

2. Earlier RSDC was not present in their website's DC list. Now they have included it, but the condition of 1L is for all other SAVINGS a/c variants except BSS25.
View attachment 95874

3. Website itself mentions FREE RSDC for BSS25. So you can challenge at all levels. (https://bankofmaharashtra.in/bom-smart-sb-scheme)

View attachment 95875
But this website https://bankofmaharashtra.in/bom-smart-sb-scheme says the benefits are yearly like spa health checkup cab etc.

Has the benefits been revised from quarterly to yearly?
 
Even we showed to bank manager who asked the banker about this.

The banker told system wouldn't allow to apply RSDC if we have balance less than 1lakh.
I doubt if they have opened BSS25 correctly or normal savings a/c for you. Atleast in my case BM told me that the DC eligible for BSS25 will be auto-applied once they initiate DC request. System will auto fetch eligible DC based on a/c variant opened.
 
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