Hi,
Recently opened a new BoB savings account that was required for Loan account - two days back
Branch people said I'll get the Netbanking userid on email on same day - but still haven't received it.
Tried speaking to them again today, and they said they will re-trigger and I should expect in 24 hours.
In parallel, tried calling Customer service, they said to email to barodaconnect email. I emailed them and they said the Account is registered for bob world Internet; however, they are unable to fetch the details in net banking portal. And asked me to visit base-branch, fill form, and ask branch to send them the stamped form.
Anyone has experience in this regard? Usually how much time does it take?
Problem is their Txn messages are also a hit/miss. I made 5 transfers to account so far, but got SMS of credit for only 2.
Also, when should I expect the Debit card, cheque books to come?