Beware of Ovantica Need Urgent Help!

[dgdgdgdgddg5]

I ordered a refurbished Sony Xperia from Ovantica with my credit card ₹24558, but they never mentioned it’s a single SIM variant. When I tried to cancel, their support didn’t respond properly. I even paid ₹299 separately for an adapter via UPI.

I raised a chargeback request with SBI, but now the bank says the payment is settled and they can’t do anything. Delivery is scheduled for tomorrow, 8 Feb, and I don’t know what to do. Should I reject the delivery or accept it and fight later?

Has anyone faced a similar issue? Please share adv
ice!

 

[Noxious]

Refuse the delivery, start a chargeback with reason "product wasn't delivered"

 

[dgdgdgdgddg5]

Refuse the delivery, start a chargeback with reason "product wasn't delivered"

I appreciate your suggestion. I already raised a chargeback with my bank, but they told me that the payment is settled, and they can't do anything from their side at the moment.

 

[Noxious]

I appreciate your suggestion. I already raised a chargeback with my bank, but they told me that the payment is settled, and they can't do anything from their side at the moment.

What I suggested is different kind of chargeback, its for "non delivery of product"
Use the SBI Card app to start the chargeback